Service Coordinator

Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price. Role: Service Coordinator / Dispatcher Duration: 3 Months (High possibility of extension due to project needs) Location: Mt Pearl, NL Job Description: High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus). The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls. Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections Duties: Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system. Communicate with our Service Resource Center for all service calls. Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Reassign work as needed, making judgments based on current workloads & priorities. Regular contact of customer to communicate status changes. Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. Validate and perform invoicing transactions for service calls in ACE daily. Completed service calls to be invoiced within 48 hours. Maintain confidentiality of customer and employer information at all times. Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies. Why Work With Us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition • America's Most Honored Businesses (Top 10%) • Fastest-Growing Staffing Firm by Staffing Industry Analysts • INC 5000 List for Eight Consecutive Years • Top 100 by Dallas Business Journal • Spirit of Alliance Award by Agile1 Ready to Level Up Your Career? Click Apply Now and let's make it happen.

The Service Coordinator will manage service calls from creation to completion, ensuring customer requests are prioritized and addressed efficiently. This includes scheduling, invoicing, and maintaining communication with customers and service teams.

Candidates must have a high school diploma or equivalent and at least three years of experience in customer service or dispatching. Proficiency with computers and Windows applications is required, with Oracle experience being a plus.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Dispatching
• Communication
• Organization
• Attention To Detail
• Invoicing
• Scheduling
• Technical Support
• Problem Solving
• Inventory Management
• Logistics Coordination
• Oracle
• Windows Applications
• Service Coordination
• Complaint Resolution
• Time Management

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

14 août 2026