Recruitment Associate - Access & Inclusion

Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada. Applications are invited for the temporary position of part-time Recruitment Associate, Access & Inclusion in the Student Recruitment Division. The starting salary is $28.01 /hour for up to 24 hours per week. Additional hours may be required at peak times during the year such as start or end of term. Campus location may vary but will be based at the Welland Campus. This is a temporary replacement position and is set to commence in August 2026 and conclude in May 2027. It may be subject to an extension by mutual agreement of the parties. Reporting to the Project Supervisor, Access and Inclusion, the successful candidate provides recruitment services and information to prospective student leads, applicants, and their supports (i.e. parents etc.) within marketplace variety of markets. This role ensures the information is accurate and captured properly within college systems, looks for student pipeline opportunities and facilitates ongoing engagement by making referrals to appropriate departmental staff. Responsibilities include, but are not limited to: Planning and executing recruitment activities in line with the recruitment cycle Capturing all activities and interactions with the Client Relationship Management (CRM) system, following up on immediate questions and/or referring to other college service areas when necessary Meeting one on one with future Niagara College students to assist with post-secondary planning and ensuring that all supports and services are in place to assist with transition to post-secondary studies Working with the out of region team to assist with execution of email and calling campaigns to prospective students Coordinating logistical support for events associated with access and inclusion initiatives as part of the Ontario Educational Championship Team (OECT) and Ontario Post-secondary Access and Inclusion Program (OPAIP) funded projects Coordinating and participating in activities to maintain current information about college, programs and services to provide to target audiences, including high school visits and post-secondary information fairs Qualifications: Minimum 2-year diploma in any field of study Minimum 2 years experience in customer service, student engagement, student advising or career counselling Experience in an educational or post-secondary institution is an asset Working knowledge of a Customer Relationship Management system is an asset Proven ability to cultivate and maintain trusted client relationships, including one on one advising Familiarity working with individuals with diverse experiences and backgrounds Strong communication skills Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows. Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process. Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/. While we thank all applicants, only those selected for an interview will be contacted

The Recruitment Associate provides recruitment services and information to prospective students and applicants while maintaining accurate records in the CRM system. They also coordinate logistical support for access and inclusion initiatives and conduct one-on-one advising sessions for future students.

Candidates must possess a minimum 2-year diploma in any field and at least 2 years of experience in customer service, student engagement, or advising. Strong communication skills and the ability to cultivate trusted client relationships are essential for this role.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Student engagement
• Student advising
• Career counselling
• Customer relationship management
• Communication skills
• Post-secondary planning
• Event coordination
• Logistical support
• Relationship management
• Workplace Inclusivity
• Student Recruitment
• Planning
• Customer Relationship Management
• Customer Service
• Communication
• Innovation
• Student Engagement
• Target Audience
• Advising

• Education
• Customer Service & Support
• Human Resources
• Recruitment Associate
• Campus Recruiter
• Sales Workers Not Elsewhere Classified
• Human Resources Specialists

Formation minimale

Diplôme collégial

Expérience minimale

2+ ans

Postuler avant le

17 août 2026

Langue de l’offre

anglais

Heures de travail

24 heures par semaine