Intake Coordinator, Child Mental Health- PT (J0526-0372)

Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services. What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community. North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners. We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career! Position Summary Intake Coordinator, Child Mental Health You will provide direct operational support to patients and families experiencing acute psychiatric condition(s), by coordinating and triaging all internal and external referrals to the Child and Adolescent Mental Health Outpatient program. You have superior communication and interpersonal skills, effortlessly connecting with physicians, staff, patients, and families, and display a high degree of professionalism, with the ability to work independently, in small groups and in a team environment. You have the ability to make rapid and informed decisions with confidence in addition to being highly organized and able to work in a fast-paced environment. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. On a practical level, you will Process incoming internal and external referrals. Triage referrals to most appropriate service or clinician. Act as a team resource for transitioning patients to outside programs. Liaise between sites for Child and Adolescent patient care and program issues. Develop a standard intake process with team input. Participate in quality improvement activities as required Participate in unit/program/Hospital committees and initiatives as required Qualifications Post-secondary College Diploma required Bachelor’s Degree in a health-related field preferred Minimum one year of experience in a children and adolescent mental health program required Previous intake experience preferred. Experience using a computerized triage system required Strong computer skills, including MS Office Suite Bilingualism in French/English an asset What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time regular position with 8 hours’ day shifts, in the Child Mental Health program. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan. #INDO How To Apply Think you're the right person for the job? Here's your first chance to show us why: Ensure to meet the deadline - only applications received by the closing date will be considered. We will review all applications and will contact those selected for an interview. Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

The role involves coordinating and triaging internal and external referrals to the Child and Adolescent Mental Health Outpatient program. You will also act as a resource for transitioning patients and participate in quality improvement and hospital committees.

Candidates must have a post-secondary college diploma and at least one year of experience in a children and adolescent mental health program. Proficiency in computerized triage systems and MS Office is required, while a bachelor's degree or bilingualism is an asset.

• Pay in lieu of benefits • Vacation pay • Hospital Pension Plan

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Intake Coordination
• Triage
• Child and Adolescent Mental Health
• Communication Skills
• Interpersonal Skills
• Decision Making
• Organization
• Referral Processing
• Quality Improvement
• MS Office Suite
• Computerized Triage Systems
• Liaison
• Patient Care Coordination

• Healthcare
• Social Services
• Administrative

Formation minimale

Diplôme collégial

Expérience minimale

0+ ans

Postuler avant le

22 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level