REGIONAL TELEHEALTH ASSISTANT

Northern Health is looking for an experienced, highly efficient, and self-directed Regional Tele-Health Assistant to support the Primary & Community Care department. In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Regional Tele-Health Assistant (RTHA) is a vital member of the tele-care interprofessional team. This position provides essential administrative support to ensure safe and efficient primary care services via virtual support across Northern Health. The RTHA manages patient flow, screens and prioritizes calls, and resolves issues related to patient information, scheduling, and communication. The RTHA supports providers by managing medical documentations, sending consultations and lab requisitions, booking appointments, and assisting with patient inquiries and confidential communication.

Provides essential administrative support for primary care services delivered via virtual support. Responsibilities include managing patient flow, screening calls, and handling medical documentation and scheduling.

Requires an experienced, efficient, and self-directed individual capable of working within an interprofessional tele-care team. Must be able to handle confidential communication and prioritize patient inquiries effectively.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative Support
• Patient Flow Management
• Call Screening
• Scheduling
• Medical Documentation
• Consultation Management
• Lab Requisitions
• Patient Communication
• Confidentiality

• Healthcare
• Administrative

Expérience minimale

0+ ans

Postuler avant le

5 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level