Banquets - Captain

Banquet Captain $19.25/hour + gratuities | Growth-focused hospitality team Our people are the heart of our business. We’re looking for enthusiastic, detail-oriented, hospitality-driven individuals to join our Event Team in the Okanagan. Whether you’re building valuable service experience or growing your career in hospitality, we’re committed to training, mentoring, and supporting your professional goals. If you thrive in a fast-paced environment and love creating memorable guest experiences, this role is for you. Our restaurants are industry leaders in guest service and team development, offering opportunities for growth at every stage of your career. You’ll work alongside passionate hospitality professionals in a supportive, energized team while helping bring our globally inspired, chef-driven menu to life. Every event is a chance to deliver exceptional service and create unforgettable experiences for our guests. What’s In It for You $19.25/hour plus event gratuities Opportunities for career growth within a rapidly expanding hospitality company Mileage reimbursement when traveling between cities (if required) Employee discounts at Sandman Hotels, Moxies, Denny’s, Shark Club, Revelstoke Mountain Resorts, discounts in all Northland-affiliated brands, and various partner programs What You’ll Do Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service. Be the lead on event supervision and execution. Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc. Deliver feedback and coaching to banquet team Provide full room set-ups including A.V. and bar Ensure rooms are checked and maintained throughout the service Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries) Demonstrate leadership by building positive team moral What We’re Looking For Passion for hospitality and exceptional guest service Strong organizational skills and attention to detail Confident communicator who stays calm under pressure Team-oriented mindset with leadership potential Comfortable multitasking in a fast-paced environment Physically able to be on your feet and assist with lifting tables and chairs Professional, positive, and energetic demeanor

The Banquet Captain is responsible for supervising event execution, managing floor staff, and ensuring high-quality guest service. They also handle administrative tasks such as invoicing, contract management, and room set-ups including A.V. and bar arrangements.

The ideal candidate possesses a strong passion for hospitality, excellent organizational skills, and the ability to lead a team in a fast-paced environment. They must be a confident communicator who is physically capable of performing set-up tasks and maintaining a professional demeanor under pressure.

• Gratuities • Mileage reimbursement • Employee discounts • Mentoring • Training

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Hospitality
• Event management
• Team leadership
• Customer service
• Organizational skills
• Attention to detail
• Communication
• Problem solving
• Multitasking
• Coaching
• Administration
• A.V. setup
• Invoicing
• Energetic
• Composure
• Organizational Skills
• Accounts Receivable
• Billing
• Customer Service
• Leadership
• Mentorship
• Team Building
• Confident Communicator
• Team Oriented
• Calmness Under Pressure
• Enthusiasm
• Detail Oriented

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative
• Banquet Captain
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers

Expérience minimale

2+ ans

Postuler avant le

1 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine