Banquets - Server

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service. Be the lead on event supervision and execution Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc. Deliver feedback and coaching to banquet team Provide full room set-ups including A.V. and bar Ensure rooms are checked and maintained throughout the service Manage the bar and liquor orders Manage scheduling and labor costs Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries) Demonstrate leadership by building positive team morale Key Requirements Exceptional guest service skills Attention to detail Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example Ability to manage multiple variables - the food, the costs, pricing, scheduling and more Impromptu problem-solving skills when dealing with internal and external conflict Exceptional communication skills, providing leadership to staff and managing guests High stamina (as you will be on their feet most of the day) Desire and ability to earn the respect of your team Ability to create a positive working environment and provide ongoing positive feedback to colleagues Enthusiastic and inspiring Opportunities With our company, you will have the opportunity to: Grow your career in our rapidly expanding company Cultivate your own development by working with other leaders Attend leadership development seminars and conferences At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Lead the execution of banquet events by managing floor staff, coordinating with event hosts, and ensuring flawless table service. Handle administrative duties including scheduling, labor costs, invoicing, and client contract management.

Requires exceptional guest service and leadership skills to manage teams and resolve conflicts during high-pressure events. Candidates must possess high stamina for physical work and the ability to manage multiple operational variables simultaneously.

• Leadership Development Seminars • Career Growth Opportunities • Mentorship

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest Service
• Leadership
• Event Supervision
• Conflict Resolution
• Problem Solving
• Communication
• Staff Management
• Scheduling
• Labor Cost Management
• Invoicing
• A/R Management
• Room Set-up
• A.V. Setup
• Bar Management
• Attention To Detail
• Team Coaching

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine