Service Manager

< Back Service Manager Lunenburg, NS Atlantic Electronics Ltd. https://www.ael.ca/ Posting Last Updated September 9, 2026 Overview Atlantic Electronics Ltd. has been Keeping You on the Water Since 1973, and we're looking for an experienced Service Manager to join our Lunenburg team. This is a hands-on leadership position for someone with strong technical experience who can lead a team, manage a busy service schedule, coordinate large-scale projects, and work alongside our technicians in the field. Duties & Responsibilities As Service Manager, you'll balance technical field work with the leadership and coordination of our Lunenburg service team. Responsibilities include: Working hands-on as a Marine Electronics Service Technician, including installations, troubleshooting, repairs, and service calls Leading, supporting, and providing technical guidance to a team of service technicians Managing technician schedules and assigning work based on priority, location, and experience Coordinating overtime, travel, after-hours calls, and on-call coverage Managing multiple active jobs and changing priorities Planning and coordinating large-scale marine electronics installations and projects involving technicians, contractors, shipyards, and other trades Monitoring project timelines, labour requirements, resources, and job progress Communicating directly with customers throughout service work and larger projects Coordinating with other Atlantic Electronics locations when additional technicians or resources are required Ensuring work is completed efficiently, properly documented, and ready for invoicing Skills & Qualifications This is not an entry-level management position. We're looking for someone with proven technical experience and the ability to lead others. Marine electronics experience is strongly preferred, although relevant experience in electronics, electrical, telecommunications, industrial service, or a similar technical field may be considered. The Successful Candidate Should Have Strong hands-on technical and troubleshooting experience Previous leadership, supervisory, or team-lead experience The ability to lead and support technicians in the field Strong scheduling, organization, and workforce coordination skills Experience managing larger projects with multiple moving parts The ability to manage multiple jobs, deadlines, and changing priorities Strong customer service and communication skills Confidence making decisions and providing direction The ability to work independently and take ownership of jobs and projects from start to finish The Person We're Looking For We're looking for someone who can lead from the front. You should be just as comfortable organizing a team and managing a major project as you are grabbing your tools and heading aboard a vessel to troubleshoot a problem. You can make decisions, communicate clearly, keep people organized, and step in when your team needs technical support. You understand the importance of customer service, deadlines, accountability, and getting vessels back on the water. Most importantly, you take ownership and see the job through. Working Conditions Marine service doesn't always happen between regular business hours. Customers may require urgent service, vessels have schedules to meet, and projects can change quickly. Travel, overtime, after-hours work, and flexibility are important parts of this position. The Service Manager must be comfortable both coordinating and personally participating in: Overtime and after-hours service Emergency and time-sensitive service calls Travel throughout Atlantic Canada Overnight and multi-day jobs Rotating on-call coverage Large installations and projects Last-minute changes to technician and project schedules Compensation To Apply Send your resume to [email protected] and tell us a little about your technical, leadership, and project experience. Additional Details (where available) Application Form Job Post on Indeed: Job Post On Canada Job Bank Job Post on Facebook:

The Service Manager balances hands-on marine electronics technical work with the leadership and coordination of the service team. Responsibilities include managing technician schedules, overseeing large-scale installations, and communicating directly with customers.

Candidates must have proven technical troubleshooting experience and previous leadership or supervisory experience. Marine electronics expertise is strongly preferred, along with the ability to manage multiple projects and deadlines.

• Service à la clientèleSouhaitée
• Workforce CoordinationSouhaitée
• TroubleshootingSouhaitée
• Gestion de projetSouhaitée
• schedulingSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Marine Electronics
• Technical Leadership
• Project Management
• Troubleshooting
• Workforce Coordination
• Scheduling
• Customer Service
• Installation
• Team Management
• Resource Planning

• Management & Leadership
• Trades
• Engineering
• Customer Service & Support
• Transportation

Expérience minimale

5+ ans

Postuler avant le

9 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level