Booking Officer, Centralized Booking Service

Résumé du poste

The Booking Officer ensures accurate scheduling for elective and urgent surgical patients while maintaining confidential documentation. They also provide administrative support to the PARNS Access Manager and the Operating Room Manager.

Détails du poste

Click here to apply as an internal applicant. Company : IWK Health Req ID: 226810 Department/Program: Centralized Booking Service, Children's Surgical, Emergency and Rehabilitation Location: Halifax Type of Employment: Temporary Hourly PT long-assignment (40% FTE) until 10/05/2027 x 1 position(s) Start Date: 10/04/2026Union Status: NSGEU Off&Cler, Admin Professionals Bargaining UnitCompensation: $25.1868 - $28.0806 /hourClosing Date: 27-Sep-26 (Applications are accepted until 23:59 Atlantic Time) IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.The Opportunity The Booking Officer is responsible to ensure complete and accurate booking procedures for elective and urgent surgical patients. In this clinical environment, duties include but are not limited to patient scheduling, maintaining confidential documentation, producing excel spreadsheets and reports as required. They will work in collaboration with surgeon’s offices, anesthesia, preadmission clinics and leadership staff to allow for optimal coordination of Operating Room/Endoscopy time. The Booking Officer also provides administrative assistant support for the PARNS Access Manager and the Operating Room Manager. Hours of Work Monday - Friday; 8-4 pm Your Qualifications • Grade XII• Graduate of a business, office information technology, medical office assistant, secretarial course or equivalent combination of education and related experience required• A minimum of one (1) year of related experience in Central Booking processes is required(including scheduling procedures, physicians, and patients, as well as managing waitlists), with first consideration given to candidates with two (2) years of related experience in Perioperative Services.• Medical terminology course or equivalent required• Demonstrated experience in report preparation• Experience with OPOR-CIS, Novari ATC and PARNS preferred• Advanced working knowledge and proficiency with a variety of computer software applications, specifically Excel and Microsoft Word• Ability to organize and prioritize duties• Annually access the training and education on patient, client and personal safety made available by IWK• Competencies in other languages an asset, French preferred In the absence of qualified candidates who meet the minimum requirements in Perioperative and/or Central Booking experience, consideration may be given to candidates with at least one (1) year of experience in the health/medical field.Thank you for your interest in IWK Health. Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process. This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position. An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.

Ce que vous ferez

The Booking Officer ensures accurate scheduling for elective and urgent surgical patients while maintaining confidential documentation. They also provide administrative support to the PARNS Access Manager and the Operating Room Manager.

Exigences

Candidates must have a Grade XII education and a business, medical office, or secretarial qualification. A minimum of one year of experience in central booking or a related health field is required, along with proficiency in Microsoft Office.

Avantages

• Training and mentorship opportunities • Wellness programs • Enhanced benefits

Compétences indiquées

• Sens de l’organisation · Souhaitée
• Administrative Support · Souhaitée
• Microsoft Excel · Souhaitée
• Communication · Souhaitée
• report preparation · Souhaitée
• Prioritization · Souhaitée
• Saisie de données · Souhaitée
• Microsoft Word · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient scheduling
• Medical terminology
• Report preparation
• Excel
• Microsoft Word
• Data entry
• Administrative support
• Waitlist management
• Communication
• Organization
• Prioritization
• Mentorship
• Coordinating
• Rehabilitation
• Leadership
• Microsoft Excel
• French Language
• Information Technology
• Report Writing
• Endoscopy
• Primary Care
• Scheduling
• Anesthesia
• Perioperative Care
• Operating Room (OR)
• Disabilities
• Medical Office Procedures
• Health Sciences
• Medical Terminology
• Surgical Emergency

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Booking Officer
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive