NTT DATA North America is a global leader in business and technology services, dedicated to driving innovation and transformation for sustainable success across various industries.
Plano, Texas
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Télétravail · Montreal, Quebec, Canada
The specialist will manage incoming and outgoing customer calls to handle account updates, product inquiries, and website support. They are also responsible for processing offline correspondence and meeting performance targets for quality and sales.
Télétravail · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada
Respond to customer inquiries, complaints, and requests via phone, email, and chat while maintaining professional service standards. Accurately document interactions, update call history, and resolve issues by navigating internal computer systems.