We elevate your business by supercharging your IT! MSP for SMBs in Victoria, Vancouver, Prince George, Calgary & Toronto
Vancouver, BC
Nucleus is a Canadian Managed IT Services provider with resources in Victoria, Vancouver, Prince George, Calgary, and Toronto providing coast-to-coast coverage for businesses across Canada. Nucleus has been recognized as one of BC's Best Workplaces as well as one of Canada's top Managed IT Services Providers.
Hybride · Vancouver
The Service Experience Manager acts as the primary relationship manager for clients while leading a technical team to ensure high-quality service delivery. This role involves driving operational excellence, managing escalations, and mentoring staff to meet performance KPIs.
Hybride · Vancouver
The Account Executive is responsible for hunting and closing new business to increase Monthly Recurring Revenue (MRR) for Managed IT Services. This includes proactive prospecting, managing the sales funnel in HubSpot, and translating technical solutions into business value for clients.
Hybride · Vancouver
The Director of Operations owns the overall performance of the Support department and manages key KPIs to ensure operational efficiency. This includes leading talent development, driving organizational strategy with the COO, and optimizing the client experience.
Hybride
Supercharge your career at Nucleus Networks! What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We are a team of over 80 experienced professionals focused on providing industry-leading IT Services to clients across Canada. Headquartered in downtown Vancouver with operations in BC, Alberta and Ontario, Nucleus operates on…
Sur place · Toronto
Serve as the first line of technical support by resolving tickets and calls efficiently for clients in the real estate industry. Maintain internal documentation and collaborate with supervisors to ensure high-priority technical issues are addressed promptly.