Veterinary Assistant/Receptionist

Résumé du poste

Provide dual support by managing front-desk administrative tasks and greeting clients. Assist veterinary staff with clinical duties including patient restraint and facility maintenance.

Détails du poste

We are looking for a dedicated and energetic Veterinary Assistant / Receptionist to join our team. In this dual-support role, you will act as the welcoming face of our clinic while providing hands-on clinical and administrative assistance to our veterinarians and technicians. Key Responsibilities Clinical Support: Assist veterinary staff with patient restraint during examinations, blood draws, and X-rays. Facility Maintenance: Keep the reception area, exam rooms, and common spaces clean, tidy, and low-stress for animals. Client Service: Greet pet parents and patients warmly, answer multi-line phone calls, and manage clinic emails. Scheduling: Book appointments, coordinate follow-ups, and make reminder calls for vaccinations. Administrative Tasks: Update patient records, process financial transactions, handle billing, and manage invoices. Qualifications & Skills High school diploma required; completion of a Veterinary Assistant or Medical Office Assistant program is a strong asset. Previous front-desk, customer service, or animal handling experience. Compassionate, patient, and clear communication style. Basic computer literacy and familiarity with veterinary practice software.

Ce que vous ferez

Provide dual support by managing front-desk administrative tasks and greeting clients. Assist veterinary staff with clinical duties including patient restraint and facility maintenance.

Exigences

Requires a high school diploma, with a veterinary or medical office assistant program being a strong asset. Candidates should have experience in customer service or animal handling and basic computer skills.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Appointment Scheduling · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient Restraint
• Client Service
• Appointment Scheduling
• Medical Billing
• Patient Record Management
• Animal Handling
• Customer Service
• Computer Literacy
• Veterinary Software
• Communication

Domaines d’emploi

• Healthcare
• Customer Service & Support
• Administrative