Veterinary Receptionist

Full-Time Veterinary Receptionist City Centre Animal Hospital is looking for a Full-Time or Part-Time Veterinary Receptionist to join our team! We’re looking for someone who is warm, organized, confident, and genuinely enjoys helping people and their pets, with availability to work both evenings and weekends. Wage is flexible and will be based on experience and qualifications. Our reception team is the first and last impression our clients have of the hospital, so we’re looking for someone who thrives in a busy environment and can confidently multitask, communicate with clients, and support the team throughout the day. What You’ll Be Doing Greeting clients and patients with a warm and welcoming attitude Answering phones, emails, and client inquiries Booking, confirming, and managing appointments Checking in and checking out clients efficiently and accurately Processing payments and maintaining accurate client accounts Communicating with DVMs, RVTs, TAs, and the rest of the hospital team Assisting clients with food, medications, products, and general questions Following hospital booking and reception protocols Monitoring appointment schedules and helping manage client flow and wait times Maintaining a clean, organized, and welcoming reception area Assisting with retail and inventory-related tasks when needed Supporting the team with general mid-day and closing tasks Providing exceptional client service while maintaining professionalism during challenging situations We’re Looking For Someone Who Has previous veterinary reception or customer service experience Is confident, friendly, and comfortable communicating with a wide variety of clients Is highly organized and able to multitask in a fast-paced environment Has strong attention to detail and accuracy Is comfortable handling payments and client accounts Works well independently but is also a strong team player Takes initiative and looks for ways to support the team Can remain calm and professional in stressful or busy situations Has a positive attitude and genuinely enjoys working with people and animals Why join us? We’re a busy, supportive, and team-focused veterinary hospital that values communication, teamwork, accountability, and creating a positive experience for both our clients and our staff. We’re also proud to offer a comprehensive benefits package, including: Extensive extended health care benefits RRSP matching Uniform allowance Opportunities for continued learning and professional development A supportive, collaborative team environment If you’re someone who loves animals, enjoys working with people, thrives in a busy environment, and wants to be part of a team where everyone pitches in, we’d love to hear from you! Position: Full-Time Veterinary Receptionist Location: City Centre Animal Hospital Availability: Must be available for evenings and weekends Wage: Flexible and based on experience and qualifications

The receptionist manages the front desk by greeting clients, booking appointments, and processing payments. They act as the primary point of contact, coordinating communication between clients and the veterinary medical team.

Candidates should have previous experience in veterinary reception or customer service and be comfortable working in a fast-paced environment. Availability for evening and weekend shifts is required.

• Extended Health Care Benefits • RRSP Matching • Uniform Allowance • Professional Development Opportunities

• Service à la clientèleSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Appointment Scheduling
• Multitasking
• Payment Processing
• Client Communication
• Inventory Management
• Organization
• Attention To Detail
• Conflict Resolution
• Veterinary Reception

• Healthcare
• Customer Service & Support
• Administrative

Expérience minimale

0+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level