Patient Registration Clerk (CUPE) - Part Time - Markham Stouffville Hospital

Résumé du poste

The Patient Registration Clerk is responsible for managing patient scheduling and order entry in a high-volume hospital environment. They must provide excellent public relations and communication support while ensuring accurate data entry and effective team collaboration.

Détails du poste

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations. Who you are: You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage You are a patient and/or client centered individual who performs at an exemplary standard You are a team player with excellent communication, critical thinking and prioritization skills Closing Date: EOD September 23, 2026 What you bring to the role: Previous experience with patient scheduling and order entry in a high volume, fast-paced environment is required Knowledge of and/or completion of a medical terminology course Proficient computer skills, Meditech experience preferred Excellent organization skills with the ability to manage multiple tasks Excellent public relations and communication skills with a pleasant telephone manner Ability to troubleshoot and problem solve Strong interpersonal skills and the ability to work effectively and collaboratively as a member of the team Evidence of good attention to detail Demonstrated good attendance record with the ability to maintain this same standard Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital-related policies, health and safety legislation and best practices and completing relevant mandatory education as required Work Schedule: The successful candidate have to be available to work every other Saturday and Sunday 3pm-11pm Please note schedules may change due to operational needs. Compensation: CUP C03 Range: $28.13 - $31.65 Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

Ce que vous ferez

The Patient Registration Clerk is responsible for managing patient scheduling and order entry in a high-volume hospital environment. They must provide excellent public relations and communication support while ensuring accurate data entry and effective team collaboration.

Exigences

Candidates must have previous experience in patient scheduling and order entry, along with knowledge of medical terminology. Proficiency in computer systems, specifically Meditech, and the ability to work every other weekend are required.

Compétences indiquées

• Organization skills · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Souci du détail · Souhaitée
• Troubleshooting · Souhaitée
• Communication Skills · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient scheduling
• Order entry
• Medical terminology
• Computer skills
• Meditech
• Organization skills
• Public relations
• Communication skills
• Telephone manner
• Troubleshooting
• Problem solving
• Interpersonal skills
• Attention to detail
• MEDITECH EHR
• Courage
• Organizational Skills
• Order Entry
• Compassion
• Patient-Centered Care
• Acute Care
• Mental Health
• Communication
• Community Health
• Public Relations
• Computer Literacy
• Critical Thinking
• Disabilities
• Healing
• Health Equity
• Interpersonal Communications
• Medical Terminology
• Midwifery
• Surgery
• Troubleshooting (Problem Solving)
• Scheduling
• Radiology Certified Coder
• Prioritization
• Diversification (Investing)
• Detail Oriented
• Honesty

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Patient Registration Clerk
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other