Box Office Ticket Seller | Part-Time | TD Station

Résumé du poste

The role involves selling tickets via phone and at the box office window while providing excellent customer service to patrons. Responsibilities include accurately handling cash and credit transactions and managing customer complaints empathetically.

Détails du poste

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary Under the supervision of the Box Office Manager, the casual part-time Box Office Ticket Seller will assist in the operation of the box office, selling tickets during box office hours and during event days. This role pays an hourly rate of $16.50 CAD. Benefits for Part-Time roles: Pension matching. This position will remain open until December 11, 2026. Responsibilities To provide excellent customer service and a positive experience to our Patrons. Handle cash and credit transactions accurately. Accurately sell tickets at the Box Office window or on the phone. Handle customer complaints in an empathetic and understanding manner. Keep work organized. Punctual, dependable, and team-oriented. Work flexible hours, including evenings, weekends, and holidays. Qualifications High school diploma or equivalent. Basic computer skills ideally with a computerized ticketing system. Previous cash handling and/or retail experience. Ability to accurately and efficiently deal with large quantities of cash and process credit card transactions. Excellent customer service and communication skills. Ability to keep accurate and legible records. Ability to work flexible hours, including nights and weekends and some holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Ce que vous ferez

The role involves selling tickets via phone and at the box office window while providing excellent customer service to patrons. Responsibilities include accurately handling cash and credit transactions and managing customer complaints empathetically.

Exigences

Candidates must have a high school diploma and basic computer skills, preferably with experience in computerized ticketing systems. Previous retail or cash handling experience and the ability to work flexible hours, including weekends and holidays, are required.

Avantages

• Pension Matching

Compétences indiquées

• Service à la clientèle · Souhaitée
• Sens de l’organisation · Souhaitée
• Manipulation d’argent · Souhaitée
• record keeping · Souhaitée
• Communication Skills · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Cash Handling
• Credit Card Processing
• Ticketing Systems
• Communication Skills
• Record Keeping
• Conflict Resolution
• Organization

Domaines d’emploi

• Customer Service & Support
• Hospitality
• Retail
• Sports & Recreation
• Administrative