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Oleksandr Radchenko

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Retail and Food Service Manager

Duncan, British Columbia

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Kyiv National University of Bioresources and Nature Management of Ukraine

À propos

Retail and Food Service Manager with 10+ years of management experience, including 4 years managing a deli department in Canada. Experienced in staff leadership, scheduling, inventory control, ordering, merchandising, sales analysis, customer service and food safety. Strong background in retail operations, team development and improving department performance.

Compétences

  • Asset Management
  • Audit
  • Budgeting
  • Analyse d’affaires
  • Change Management
  • Coaching
  • Communication
  • Conflict Resolution
  • Cost Control
  • Critical Thinking
  • Cross-Functional Collaboration
  • Service à la clientèle
  • Analyse de données
  • data management
  • Visualisation de données
  • Documentation
  • Executive Reporting
  • Facilitation
  • Analyse financière
  • Salubrité alimentaire
  • Gestion des stocks
  • issue resolution
  • Jira
  • KPI Management
  • Leadership
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Negotiation
  • Onboarding
  • Operational Excellence
  • Operations Management
  • Planning
  • Policy development
  • policy implementation
  • Power BI
  • Prioritization
  • Résolution de problèmes
  • Process Improvement
  • Gestion de projet
  • Assurance qualité
  • Quality Control
  • Recruitment
  • Relationship Building
  • Reporting
  • Collecte des exigences
  • Opérations de vente au détail
  • Risk Management
  • Root Cause Analysis
  • Safety Compliance

Expérience

  1. Deli Manager

    Country Grocer

    sept. 2022 to août 2026

    Chemainus, BC

    • Managed daily operations of a deli department, including staffing, scheduling and task allocation. • Managed ordering, inventory, receiving, merchandising and product rotation. • Analyzed sales, markdowns and promotions to improve sales and minimize losses. • Hired, trained and supervised employees while maintaining service and operational standards. • Coordinated with suppliers and company office on ordering, inventory and operational matters. • Maintained food safety and department standards while ensuring excellent customer service.

  2. Project Manager

    Silpo

    janv. 2021 to juill. 2022

    Kyiv, Ukraine

    • Managed implementation of new products across a network of 300+ stores. • Coordinated field implementation, analytics, staff communication, reporting and project processes. • Supported budgeting, contracting, planning and administrative operations.

  3. Deputy Store Manager

    Silpo

    janv. 2020 to janv. 2021

    Kyiv, Ukraine

    • Managed staff, assigned duties and supported daily store operations. • Supported customer service, staffing and sales strategies based on market and consumer trends.

  4. Cafe Manager

    Vanessa

    août 2019 to déc. 2019

    Kyiv, Ukraine

    • Managed daily food-service operations, staff scheduling, training, inventory and suppliers. • Monitored revenues, customer service and health and safety requirements.

  5. Store Manager

    Pivmag

    mai 2018 to août 2019

    Kyiv, Ukraine

    • Managed retail operations, employees, inventory, vendors, budgets and customer service. • Oversaw sales, merchandising, marketing and staffing requirements.

  6. Warehouse Worker

    Bedrenka

    déc. 2017 to avr. 2018

    Kostshyn, Poland

    • Loaded, unloaded, moved and stored products using material-handling equipment.

  7. Supermarket Manager

    FDI Billa-Ukraine

    mars 2016 to juill. 2017

    Kyiv, Ukraine

    • Managed store operations, staff, inventory, sales, vendors, budgets and customer service.

  8. Department Manager

    FDI Billa-Ukraine

    oct. 2014 to mars 2016

    Kyiv, Ukraine

    • Supervised sales staff and cashiers, scheduling, inventory, merchandising and customer service. • Handled ordering, reporting, training and operational issues.

  9. Grocery Seller

    FDI Billa-Ukraine

    févr. 2012 to oct. 2014

    Kyiv, Ukraine

    • Supported retail operations, customer service, merchandising, inventory and sales activities.

Formation

  1. Kyiv National University of Bioresources and Nature Management of Ukraine

    Agrarian, Mechanical Engineer

    2012 to 2014

  2. Nikopol College of Dnepropetrovsk Agrarian University

    Automotive Mechanic Technician

    2008 to 2012

Permis et certifications

  • Food Safety Certificate

  • Serve It Right – Alcohol

  • SQL Basic Course

  • Leadership

  • Negotiation Technology

  • Effective Management Communication

Langues

  • allemandNotions de base
  • ukrainienLangue maternelle