Accounts Receivable Specialist

Résumé du poste

The Accounts Receivable Specialist is responsible for managing outstanding client accounts, including monitoring aging reports and performing collections. They also collaborate with internal teams to resolve billing discrepancies and maintain accurate account records.

Détails du poste

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path. Reporting to the Manager, Accounts Receivable, the Accounts Receivable Specialist is responsible for supporting the timely collection, accurate processing, and effective management of outstanding client accounts. This role works closely with internal teams and external clients to resolve billing and payment inquiries, reduce aged receivables, and maintain accurate account records. The ideal candidate is detail-oriented, professional, organized, and able to balance strong client service with consistent follow-up on outstanding balances. This job posting is for an existing vacancy. Major Responsibilities * Review assigned accounts receivable portfolios and monitor aging reports to identify past-due balances and collection priorities * Contact clients regarding outstanding invoices, payment status, and payment commitments in a professional and solution-focused manner * Investigate and resolve payment discrepancies, short payments, unapplied cash, unidentified payments, and account reconciliation issues * Maintain accurate and timely collection notes, account updates, and follow-up actions in the appropriate systems * Collaborate with internal stakeholders, including billing, finance, legal professionals, and client service teams, to resolve disputes or billing-related questions * Support month-end and reporting activities by providing updates on collection progress, risk accounts, and unresolved issues * Escalate high-risk, sensitive, or unresolved accounts to management in accordance with internal procedures * Assist with process improvements that enhance collections efficiency, reporting accuracy, and client communication * Ensure all collection activities comply with firm policies, confidentiality standards, and professional conduct expectations * Perform any other Ad Hoc duties as assigned by the Manager of Accounts Receivable Position Requirements Education and Experience This position requires a post-secondary degree or diploma in Accounting, Finance or Business Management, and a of minimum 5 years of previous related credit, collections and accounts receivable experience, preferably within a professional services firm. An equivalent combination of education, training and experience may be acceptable. A Certified Credit Professional designation from the Credit Institute of Canada (or similar Credit organization) is an asset. Knowledge and Skills * Proficient in MS Office product suite with a strong working knowledge of Outlook, Excel and Word. Experience with Aderant and/or related accounting systems would be an asset * Demonstrated ability to be results/target oriented both in their individual portfolio, within a collection team environment as well contributing results to the overall success on a company-wide basis * Demonstrated ability to work well in a team environment * Strong decision-making, judgement and organizational skills is required * Strong client service orientation and ability to manage multiple client requirements at the same time * Ability to interact with senior members of the Firm, including the Partners and Senior Management * Exceptional communication skills (verbal and written), attention to detail, efficient and organized * Time management and organizational skills in order to efficiently multi-task and prioritize among many demands * Ability to work under pressure Compensation The range of expected compensation for this position is $65,000 - $75,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience. We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 1 day per week. Accessibility and Accommodation We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process. Background and Reference Checks Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications. If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date. Please note that we use artificial intelligence to screen, assess or select applicants for the position. #LI-Hybrid #LI-AL1

Ce que vous ferez

The Accounts Receivable Specialist is responsible for managing outstanding client accounts, including monitoring aging reports and performing collections. They also collaborate with internal teams to resolve billing discrepancies and maintain accurate account records.

Exigences

Candidates must have a post-secondary degree or diploma in Accounting, Finance, or Business Management and at least 5 years of relevant experience. Proficiency in MS Office and strong organizational and communication skills are required.

Compétences indiquées

• Gestion du temps · Souhaitée
• Collections · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Financial Reporting · Souhaitée
• Souci du détail · Souhaitée
• Microsoft Excel · Souhaitée
• Accounts receivable · Souhaitée
• MS-Office · Souhaitée
• Communication · Souhaitée
• Microsoft Word · Souhaitée
• Billing · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Accounts receivable
• Collections
• Credit management
• Account reconciliation
• Billing
• Financial reporting
• MS Office
• Outlook
• Excel
• Word
• Aderant
• Communication
• Time management
• Problem solving
• Client service
• Attention to detail
• Account Reconciliation
• Aderant (Software)
• Workplace Inclusivity
• Organizational Skills
• Microsoft Excel
• Accounts Receivable
• Accounting
• Accounting Systems
• Artificial Intelligence
• Management
• Certified Credit Professional
• Decision Making
• Customer Service
• Confidentiality
• Disabilities
• Finance
• Invoicing
• Mentorship
• Microsoft Outlook
• Multitasking
• Time Management
• Process Improvement
• Prioritization
• Advising
• Solutions Focused
• Detail Oriented

Domaines d’emploi

• Finance & Accounting
• Legal
• Administrative
• Customer Service & Support
• Accounts Receivable Specialist
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks