Inside Sales Representative

Job Description Role: We have an immediate opening for a Inside Sales Representative in our Edmonton branch. Reporting to the Branch Manager, the Residential Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety. Responsibilities Responsibilities: Answering incoming calls Dealing with walk in customers and providing product information Preparing quotes and estimates Following up on all quotes Providing excellent customer service Supporting joint sales, marketing and communications related activities Updating and maintaining customer lists Assisting with processing of warranty claims Supporting the Residential division as needed Participating in and supporting trade shows Communicate with the Field Operations department/Install Coordinator for project scheduling Maintain positive customer relationships, for CDS, in collaboration with the local Branch Manager and sales team Maintain a positive attitude and communication style with customers and employees in all circumstances In conjunction with the sales team, maintain the quote log for the division Ensure all quotes and bids adhere to gross margin expectations for the division Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback Provide coverage to various positions in the branch as needed Any duties otherwise directed by the Branch Manager Skills: Customer service savvy and above average communication, written and verbal Above average computer skills with working knowledge of MS Outlook (including calendar) Ability to prioritize tasks and strong communication skills Superior resourcefulness, integrity, and strong work ethic Very organized with great attention to detail Ability to work in a team environment Qualifications Qualifications: 1-3 years of experience in customer service or related experience Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer Experience managing sales cycles or customer relationships would be an asset Possess a valid Driver's License and vehicle We offer: A positive work environment with competitive pay and an excellent benefit plan Opportunity to build a long-term career with upward mobility Excellent Health and Dental benefits offered for full time employees COR Certified workplace Equal opportunity employer To Apply: If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “INSIDE SALES - EDMONTON” to the subject line of all correspondence. Applications will be accepted until the position has been filled.

The Inside Sales Representative is responsible for managing customer relationships, handling incoming calls, and assisting walk-in clients with product information and quotes. They also support marketing activities, process warranty claims, and coordinate project scheduling with the Field Operations department.

Candidates need 1-3 years of experience in customer service or a related field and proficiency in Microsoft Office Suite. A valid driver's license and vehicle are required for the position.

• Health benefits • Dental benefits • Competitive pay

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Written and Verbal Communication
• MS Outlook
• Microsoft Office Suite
• Task Prioritization
• Organization
• Attention to Detail
• Teamwork
• Sales Cycle Management
• Relationship Management

• Sales
• Customer Service & Support
• Construction
• Retail
• Administrative

Expérience minimale

2+ ans

Postuler avant le

20 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level