Application Support Analyst
Offre en anglaisThe role involves providing application and production support within the BFSI domain, specifically focusing on reconciliation operations. The analyst will diagnose complex issues and collaborate with cross-functional teams to manage incidents and changes.
- Hybride
- Toronto, ON
- Publié 27 août 2026
- Postuler avant le 26 sept. 2026
- 1 poste
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Résumé du poste
Job Title: Application Support Analyst Location: Toronto, ON Work Arrangement: Hybrid (2-3days WFO) Employment Type: Contract Domain: BFSI Duration:6-12 months Hourly rate :-CAD 48-50/hour Application Deadline: Sep 18h, 2026 SKILLS REQUIRED 5+ years of experience in Banking Technology, Application Support, Production Support, or Business Analysis roles. Hands-on experience with FIS IntelliMatch (iMatch). Strong understanding of Reconciliation Operations and Change Management processes. Experience with Incident, Problem, and Change Management. Knowledge of IT Operations standards, monitoring, logging, and alerting frameworks. Strong analytical and troubleshooting skills with the ability to diagnose complex issues. Excellent written and verbal communication skills. Ability to work independently and manage multiple priorities in a fast-paced production environment. Experience collaborating with cross-functional business and technology teams. EEOC Compliance: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
Ce que vous ferez
The role involves providing application and production support within the BFSI domain, specifically focusing on reconciliation operations. The analyst will diagnose complex issues and collaborate with cross-functional teams to manage incidents and changes.
Exigences
Candidates need over 5 years of experience in banking technology or application support with hands-on expertise in FIS IntelliMatch. Strong analytical skills and knowledge of IT operations standards are required.
Compétences indiquées
- Change ManagementSouhaitée
- Incident ManagementSouhaitée
- TroubleshootingSouhaitée
- Communication SkillsSouhaitée
- Analyse d’affairesSouhaitée
- Cross-Functional CollaborationSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Banking Technology
- Application Support
- Production Support
- Business Analysis
- FIS IntelliMatch
- Reconciliation Operations
- Change Management
- Incident Management
- Problem Management
- IT Operations
- Monitoring
- Logging
- Alerting Frameworks
- Troubleshooting
- Communication Skills
- Cross-functional Collaboration
Domaines d’emploi
- Technology
- Finance & Accounting
- Customer Service & Support
- Software
- Data & Analytics
Renseignements supplémentaires
- Expérience minimale
- 5+ ans
- Postuler avant le
- 26 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Présence au bureau
- 3 jours par semaine
- Niveau d’expérience
- Mid-Senior level
- Mode de candidature
- La candidature directe est offerte