Assistant Manager

GREAT REASONS TO WORK FOR THE COMPANY: * Career advancement opportunities * Bonus potential * Company contributed group health insurance & pension programs * Competitive vacation program * Associate recognition program * Merchandise discounts (up to 50% off) * Free Parking * Fun work environment * Fantastic Leadership team Position Description Summary: An Assistant General Manager is responsible for the daily execution of the Mission Statement which includes providing First Class Service to every customer while partnering with the General Manager to ensure consistent and timely execution of company policies and procedures. An Assistant General Manager is assigned specific leadership responsibilities within Zone(s), terminal(s), or other support areas. Position Requirements & Qualifications: * Promptly resolve all customer service and associate issues in accordance with our Core Values • Exceed First Class Service standards and behavior with every customer, business partners and peers • Treat customers and peers in accordance with the core values of the company Operations • Ensure store merchandising standards are consistently executed per the company guidelines • Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company, while holding the team accountable to such standards Financial/Business • Influence and make recommendations to help achieve performance objectives in the areas of sales, expenses, inventory control, and payroll while monitoring overall P&L results and formulating actions plan as needed Leadership/People • Train, motivate, and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics, implementing promotional programs, and coordinating special events • Build strong business relationships with airport management, brand partners, and the Support Center Team through the use of clear, consistent communication • Monitor and address performance issues in a timely manner while providing on-going coaching and counseling • Perform all basic human resource functions including interviewing, succession planning, training, scheduling, and performance reviews • Other duties as assigned Other Knowledge, Skills, Abilities or Certifications: • Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates • Exceptional customer service skills and an ability to communicate effectively using the English language • Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously • Proficiency required in reading, writing, mathematics, cash handling/ reporting • Proficiency required in Microsoft Office • Ability to pass the Department of Transportation requirements Physical Requirement • Standing for long periods of time and the ability to work in environments with varying temperatures • Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods, bending, reaching, climbing a ladder, and walking long distances Equal Opportunity Employer Statement: Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.

The Assistant General Manager oversees daily operations to ensure first-class customer service and consistent execution of company policies. They are responsible for managing staff performance, financial objectives, and store merchandising standards.

Candidates must possess exceptional communication skills, proficiency in Microsoft Office, and the ability to pass Department of Transportation requirements. Physical ability to lift 40 lbs and work flexible shifts in a 7/365 environment is required.

• Career Advancement Opportunities • Bonus Potential • Group Health Insurance • Pension Programs • Vacation Program • Associate Recognition Program • Merchandise Discounts • Free Parking

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Team Leadership
• Store Merchandising
• P&L Management
• Staff Training
• Performance Management
• Human Resources
• Microsoft Office
• Cash Handling
• Conflict Resolution
• Scheduling
• Inventory Control

• Retail
• Management & Leadership
• Customer Service & Support
• Hospitality
• Transportation

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine