Assistant Manager
- Victoria, BC
- Sur place
- Publié 28 août 2026
- 1 poste
50 000 $–60 000 $ / année
Ouvre un site externe
- Type d’emploi
- Temps plein
- Niveau d’expérience
- Intermédiaire · 2+ ans
- Formation minimale
- Études secondaires
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
Résumé du poste
The Assistant Manager is responsible for daily store operations, including merchandising, financial performance, and inventory control. They also lead, train, and motivate the team while ensuring high standards of customer service and policy implementation.
Détails du poste
This is a 18 months contract position. An Assistant General Manager is responsible for the daily execution of the Mission Statement which includes providing First Class Service to every customer while partnering with the General Manager to ensure consistent and timely execution of company policies and procedures. An Assistant General Manager is assigned specific leadership responsibilities within Zone(s), terminal(s), or other support areas. * Service * Promptly resolve all customer service and associate issues in accordance with our Core Values * Exceed First Class Service standards and behavior with every customer, business partners and peers * Treat customers and peers in accordance with the core values of the company * Operations * Ensure store merchandising standards are consistently executed per the company guidelines * Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company, while holding the team accountable to such standards * Financial/Business * Influence and make recommendations to help achieve performance objectives in the areas of sales, expenses, inventory control, and payroll while monitoring overall P&L results and formulating actions plans as needed * Leadership/People * Train, motivate, and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics, implementing promotional programs, and coordinating special events * Build strong business relationships with airport management, brand partners, and the Support Center Team through the use of clear, consistent communication * Monitor and address performance issues in a timely manner while providing on-going coaching and counseling * Perform all basic human resource functions including interviewing, succession planning, training, scheduling, and performance reviews * Other duties as assigned This is a 18 months contract position. Job Qualifications: Education: • Bachelor’s degree and high school diploma or equivalency required Experience: • Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment Other Knowledge, Skills, Abilities or Certifications: * Ability to work flexible shifts in a 7/365 day team oriented environment; occasional travel as business dictates * Exceptional customer service skills and an ability to communicate effectively using the English language * Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously * Proficiency required in reading, writing, mathematics, cash handling/ reporting Proficiency required in Microsoft Office * Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements * Standing for long periods of time and the ability to work in environments with varying temperatures * Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods, bending, reaching, climbing a ladder, and walking long distances * Occasional travel may be required based on the needs of the business This is a 18 months contract position. Annual Salary Range: CAD $50,000- CAD $60,000 Paradies Lagardère is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities. Paradies Lagardère est un employeur souscrivant au principe d’égalité d’accès à l’emploi. Nous sommes résolus à promouvoir la diversité, l’inclusion et l’accessibilité. Nous accueillons toutes les candidatures, sans égard à la race, à la couleur, à la religion, au genre, à l’origine nationale, au handicap ou à tout autre statut protégé par la loi. Nous nous engageons à créer un milieu de travail diversifié et accueillant qui inclut des personnes aux parcours et expériences variés. L’entreprise s’engage à offrir des mesures d’adaptation raisonnables aux candidats et candidates en situation de handicap. #LI-JP1
Ce que vous ferez
The Assistant Manager is responsible for daily store operations, including merchandising, financial performance, and inventory control. They also lead, train, and motivate the team while ensuring high standards of customer service and policy implementation.
Exigences
Candidates must have a bachelor's degree and a minimum of three years of leadership experience in merchandising, operations, or the service industry. Proficiency in Microsoft Office and the ability to pass federal criminal history and background checks are required.
Compétences indiquées
- Service à la clientèle · Souhaitée
- Inventory Control · Souhaitée
- Résolution de problèmes · Souhaitée
- Operations Management · Souhaitée
- Financial Reporting · Souhaitée
- Manipulation d’argent · Souhaitée
- Communication · Souhaitée
- Microsoft Office · Souhaitée
- Team Leadership · Souhaitée
- scheduling · Souhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Merchandising
- Operations management
- Customer service
- Team leadership
- Financial reporting
- Inventory control
- Payroll management
- Staff training
- Performance management
- Human resources
- Succession planning
- Scheduling
- Microsoft Office
- Cash handling
- Communication
- Problem solving
- Business Metrics
- Cash Handling
- Influencing Skills
- Self-Starter
- Influencing Without Authority
- Profit And Loss (P&L) Management
- Lifting Ability
- Service Standards
- Management
- Customer Service
- English Language
- Sales
- Leadership
- Inventory Control
- Mathematics
- Operations
- Performance Metric
- Performance Review
- Coaching
- Service Industries
- Succession Planning
- Team Oriented
- Coordinating
- Prioritization
Domaines d’emploi
- Retail
- Management & Leadership
- Customer Service & Support
- Human Resources
- Finance & Accounting
- Assistant Manager
- Assistant General Manager
- Managing Directors and Chief Executives
- General and Operations Managers
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