FOH Manager

LEADERSHIP OPPORTUNITY – CREATE EXCEPTIONAL GUEST EXPERIENCES As a Leader with Paradies Lagardère Dining, you will play a vital role in creating memorable dining experiences for travelers from around the world. More than a supervisor, you will be a coach, mentor, and role model who inspires teams to deliver outstanding service, operational excellence, and exceptional hospitality every day. In this fast-paced and rewarding environment, you'll lead by example, ensuring team members are well-trained, engaged, and empowered to provide first-class service. From overseeing daily operations and supporting food quality standards to motivating employees and delighting guests, you'll help create an environment where both customers and team members thrive. Whether working with a nationally recognized brand or a beloved local concept, you'll have the opportunity to make a meaningful impact by delivering the hospitality and culinary experiences that define our reputation for excellence. WHAT YOU'LL DO INSPIRE AND LEAD TEAMS * Lead each shift with confidence by assigning responsibilities, coaching team members, and ensuring operational excellence. * Serve as a role model who motivates, develops, and supports employees while fostering a positive and inclusive workplace culture. * Promote teamwork, engagement, and professional growth through ongoing training and recognition. * Build strong relationships with guests, team members, and leadership through trust, communication, and collaboration. DELIVER EXCEPTIONAL GUEST EXPERIENCES * Create a welcoming atmosphere by warmly greeting guests and ensuring every interaction reflects our First-Class Service standards. * Anticipate guest needs and resolve concerns quickly and professionally. * Champion a hospitality-focused culture where every guest feels valued and appreciated. * Consistently exceed expectations in food quality, service, and overall dining experience. DRIVE OPERATIONAL EXCELLENCE * Support daily restaurant operations, including food preparation, inventory management, receiving, storage, and cost control. * Maintain high standards of cleanliness, organization, food safety, and sanitation. * Monitor food quality and temperature standards to ensure a safe and exceptional dining experience. * Assist with opening and closing procedures and proactively identify opportunities to improve efficiency. UPHOLD OUR VALUES At Paradies Lagardère, we live our TRIFIC Values: Trust, Respect, Integrity, First-Class, Innovation, and Commitment. As a Leader, you will embody these values every day, creating a workplace built on respect, accountability, and teamwork while ensuring a safe environment free from harassment and discrimination. WHAT WE'RE LOOKING FOR QUALIFICATIONS * High School Diploma or GED required. * Food & Beverage or hospitality experience preferred, but we welcome individuals with strong leadership potential and a passion for guest service. * ServSafe Certification or equivalent is a plus. * Strong communication, organizational, and problem-solving skills. * Ability to thrive in a fast-paced, customer-focused environment. * Self-motivated individual who takes initiative and works well independently and as part of a team. SUCCESS IN THIS ROLE You are someone who: * Has a genuine passion for hospitality and serving others. * Leads with positivity, professionalism, and integrity. * Enjoys coaching and developing team members. * Adapts quickly to changing priorities and challenges. * Brings energy, enthusiasm, and a commitment to getting the job done. * Believes a smile, a "please," and a "thank you" can make someone's day. WHY JOIN PARADIES LAGARDÈRE? * Be part of an industry-leading organization known for creating exceptional traveler experiences. * Gain leadership experience in a dynamic and exciting airport environment. * Work alongside passionate hospitality professionals who share a commitment to excellence. * Grow your career with a company that values innovation, development, and internal advancement. * Make a meaningful impact on guests and team members every day. If you're passionate about hospitality, leadership, and creating memorable experiences, we'd love to have you join our team. Together, we'll continue delivering the first-class service that sets Paradies Lagardère apart. This job description is intended to describe the primary responsibilities of the position and is not an employment contract. Paradies Lagardère reserves the right to modify duties and responsibilities as business needs require.

Lead and mentor front-of-house teams to deliver exceptional guest experiences and first-class hospitality. Oversee daily restaurant operations, including food quality standards, inventory management, and sanitation compliance.

A high school diploma or GED is required, with food and beverage or hospitality experience preferred. Candidates should possess strong leadership potential and a ServSafe certification is considered a plus.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Guest Service
• Team Coaching
• Operational Excellence
• Inventory Management
• Food Safety
• Conflict Resolution
• Staff Training
• Hospitality Management
• Communication
• Problem Solving
• Cost Control

Formation minimale

Études secondaires

Expérience minimale

2+ ans