Office Manager/Site Lead Assistant [Maternity Leave Coverage]

Résumé du poste

The Office Manager/Site Lead Assistant will oversee daily front desk operations, manage administrative and financial tasks, and provide support to residents and families. They will also coordinate with various departments to ensure the smooth functioning of the seniors community.

Détails du poste

Office Manager/Site Lead Assistant [Maternity Leave Coverage] Nanaimo, BC, Canada Contact- Full-Time Wexford Creek Seniors Community of Park Place Seniors Living is looking for a contract Office manager to join our team at our Nanaimo, BC long term care Home (December 2026- January 2028). This person will work to support the daily operations of the Home. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Wexford Creek Seniors Community is proudly part of Park Place Seniors Living, a leading provider of seniors care communities across Western Canada and Ontario. We are committed to creating a safe, welcoming, and supportive environment where Residents and Staff can thrive. Be the welcoming heart of our care community! What You'll Do: Reception and Communication: Oversee front desk operations, providing leadership and direction to administrative staff Greet and welcome Residents, Families, Visitors, and Contractors with professionalism and care Answer and direct phone calls, emails, and inquiries in a timely manner Manage incoming and outgoing mail and courier services Collaborate across departments to ensure smooth daily operations Administrative and Operational Support: Support the Site Leader with day-to-day administrative and financial operations Ensure prompt, professional resolution of resident and family inquiries or concerns Maintain accurate records, files, and reports (Resident, Staff, and operational data) Prepare correspondence, meeting minutes, and internal communications Order office supplies and coordinate equipment servicing as needed Resident and Family Support: Assist with Resident move-ins and move-outs, including documentation and data entry Support special events, meetings, and site initiatives Act as a helpful resource for Residents and Families, ensuring a positive experience Financial and Systems Support: Maintain financial transactions such as petty cash and trust accounts Manage Accounts Receivable, Invoicing, and Vendor Relations Manage financial processes, including billing, and deposits Use internal systems to maintain accurate information and reports Manage and safeguard confidential records for residents, employees, and financial operations What you Bring: Post-Secondary Diploma or Certificate in financial management, bookkeeping or related field (health care or seniors living an asset Accounting, or bookkeeping experience required Strong organizational skills with exceptional attention to detail Professional and friendly communication Ability to manage multiple priorities with discretion and confidentiality Experience with Microsoft Office and comfort with learning new systems A genuine passion for supporting seniors, families, and care teams Additional Requirements Ability to handle physical demands such as walking, standing, and occasional lifting Able to manage tight deadlines and multitasking Comfort using other digital platform systems and tools to support daily work Clear Criminal Background Check We thank all applicants for their interest; however, only those selected for an interview will be contacted. Open until Filled

Ce que vous ferez

The Office Manager/Site Lead Assistant will oversee daily front desk operations, manage administrative and financial tasks, and provide support to residents and families. They will also coordinate with various departments to ensure the smooth functioning of the seniors community.

Exigences

Candidates must possess a post-secondary diploma or certificate in financial management, bookkeeping, or a related field, along with relevant accounting experience. Strong organizational skills, proficiency in Microsoft Office, and the ability to handle confidential information are essential.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Administrative Support · Souhaitée
• Souci du détail · Souhaitée
• record keeping · Souhaitée
• Accounts receivable · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée
• Saisie de données · Souhaitée
• Conflict Resolution · Souhaitée
• invoicing · Souhaitée
• Tenue de livres · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Office management
• Bookkeeping
• Financial management
• Accounts receivable
• Invoicing
• Vendor relations
• Administrative support
• Data entry
• Communication
• Organizational skills
• Attention to detail
• Microsoft Office
• Customer service
• Record keeping
• Conflict resolution
• Operations
• Leadership
• Detail Oriented
• Organizational Skills
• Professionalism
• Office Supply Management
• Energetic
• Office Management
• Data Entry
• Multitasking
• Confidentiality
• Vendor Relationship Management
• Operational Data Store
• Billing
• Financial Management
• Internal Communications
• Long-Term Care
• Accounting
• Telephone Skills
• Accounts Receivable
• Family Support
• Taking Meeting Minutes
• Deposit Accounts
• Trust Accounts

Domaines d’emploi

• Administrative
• Healthcare
• Finance & Accounting
• Management & Leadership
• Customer Service & Support
• Lead Assistant Manager
• Department Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers