office coordinator

*About Pathfinder Bookkeeping* Pathfinder is a modern, cloud-based bookkeeping firm servicing businesses throughout Nova Scotia. We used cloud accounting software, digital workflows, automation, and AI-powered tools to delivery exceptional services to our clients. We're looking for an organized, proactive, and technology-confident _Administrative Coordinator_ to support our clients, bookkeeping team and daily office operations. *Position Summary* As the first point of contact for our clients, you'll help create a welcoming and professional experience while coordinating the administrative activities that keep our office running efficiently. This role combines reception, client service, office administration, workflow coordination and bookkeeping support. *Key Responsibilities* * Welcome clients and visitors while providing exceptional customer service. * Answer phones, respond to emails, and coordinate client communications. * Schedule appointments and manage team calendars. * Coordinate new client onboarding and prepare engagement documentation. * Maintain organized digital and physical client files. * Prepare monthly invoicing, accounts receivable, and payroll administration support. * Assist bookkeepers with document preparation and administrative task. * Coordinate workflows, recurring tasks, and deadlines using ClickUp. * Support continuous improvement of office procedures and documentation. * Provide general administrative support to leadership and the bookkeeping team. *Required Qualifications* * Minimum one year of administrative, office coordination, customer service, or client support experience. * Excellent organizational, communication, and customer service skills. * Strong digital literacy with the ability to confidently use cloud-based business applications. This includes professional email communication, online calendars, shared documents, file management, and collaboration tools. Experience with Google Workspace (Gmail, Calendar, Drive, Docs, and Sheets) is preferred. * Comfortable working in a digital-first office environment using tools such as Google Workspace, Missive, ClickUp, Canva, and other cloud-based business applications. The ability to learn new software quickly is more important than experience with any specific platform. * High attention to detail, professionalism, and discretion. *Nice to Have Qualifications* * Experience using collaborative workplace software such as ClickUp, Missive, Google Workspace, Microsoft Teams, Slack, Monday.com, Asana, Trello, Notion, or similar platforms. * Experience in a bookkeeping, accounting, or other professional services environment. * Experience using AI tools such as ChatGPT, Microsoft Copilot, or similar productivity tools. *Why Join Pathfinder?* We offer: * Competitive compensation * Health, dental, and vision benefits * Paid time off at Christmas, in addition to paid vacation time and sick time * Monday to Friday daytime schedule * Ongoing learning and professional development * A collaborative, technology-focused workplace * Opportunities to grow as our firm continues to expand *Technology is at the heart of how we work.* You don't need to know every application we use, but you should enjoy learning new tools, adapting to change, and finding better ways to work. If you're organized, client-focused, and excited about working in a modern bookkeeping firm, we'd love to hear from you! Pay: $21.00-$24.00 per hour Benefits: * Dental care * Extended health care * On-site parking * Vision care Work Location: In person