Installation Coordinator

Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): n/a Internal Job Title: Installation Coordinator Reports To: Team Lead, Install Tech PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends. At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today! The Role: The Installation Coordinator works with various teams at PBS to coordinate and facilitate dealership DMS installations from intake through to go-live. This role ensures that all installation requirements are understood, resources are aligned, and communication is maintained across teams and customers. The coordinator acts as the central point of coordination to ensure successful and efficient installation experience for both the customer and PBS. Job Responsibilities: Receive and review all orders for new installations to confirm scope, requirements, and readiness Gather and validate all required dealership and system information to support a successful installation Coordinate installation timelines, onsite visits, and resource scheduling across teams Monitor pre-install readiness and ensure all required tasks and checklists are completed prior to install Act as the primary point of coordination between Install Tech, Dealer Services, Training, and Project Management teams Assign and coordinate technical work across internal resources Serve as the primary point of contact for customers during the installation process Communicate timelines, requirements, and progress to customers and internal stakeholders Identify, track, and escalate issues or risks impacting installation success Maintain and update tracking tools, tickets, and documentation Ensure documentation remains current and accurate Support dealership readiness including dependencies and required information Coordinate training schedules and onsite logistics Assist with operational support tasks related to installations Contribute to process improvements Qualifications: High School Diploma Strong knowledge of Microsoft Office Suite (Excel preferred) Strong communication, organization, and problem-solving skills 1–2 years of experience in a related role or industry is an asset Technical aptitude is an asset Dealership or automotive experience is an asset What we offer: Professional Development – Continuous training, industry certifications, and clear pathways for career advancement. Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean Comprehensive health benefits - Medical and dental coverage to support your well-being. Paid Time Off – Generous PTO to help you recharge and maintain work-life balance. Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter. Employee recognition - Regular appreciation programs and performance-based incentives Competitive compensation package Competitive annual base salary Additional performance incentives Attractive referral bonuses Staff discounts – Exclusive savings with partners such as GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

The Installation Coordinator facilitates dealership DMS installations by managing timelines, resources, and communication between internal teams and customers. They ensure all installation requirements are met, monitor readiness, and serve as the primary point of contact throughout the go-live process.

Candidates should possess a High School Diploma and strong proficiency in Microsoft Office, particularly Excel. While not mandatory, 1-2 years of related experience and knowledge of the automotive dealership industry are considered assets.

• Professional development • Travel opportunities • Comprehensive health benefits • Medical coverage • Dental coverage • Paid time off • Performance-based incentives • Referral bonuses • Staff discounts

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Installation coordination
• Project management
• Microsoft Office Suite
• Excel
• Communication
• Organization
• Problem-solving
• Technical aptitude
• Resource scheduling
• Stakeholder management
• Documentation
• Logistics coordination
• Time Off Management
• Microsoft Excel
• Accounting
• Checklists
• Dealership Management Systems
• Sales
• Problem Solving
• Project Management
• Microsoft Office
• Team Leadership
• Timelines
• Scheduling
• Process Improvement
• Coordinating
• Technical Acumen

• Customer Service & Support
• Software
• Management & Leadership
• Administrative
• Technology
• Installation Coordinator
• Customer Service Supervisor
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine