Product Specialist (Parts Module)

Company Name: PBS Systems Job Location: Calgary, AB (HQ) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA, up to two weeks per year Product Specialist (Parts) Reports To: Team Lead, Product Specialist PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends. At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today! The Role: As a Product Specialist (Parts) you’ll play a key role on the PSG Team within the Development department. You will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services. Job Responsibilities: Participate in team meetings and scrums Investigate, replicate, and escalate problems and bugs Collaborate with teams’ members to plan and design new features Execute test procedures on bugs and new features Create new product documentation Manage multiple tasks at once, maintaining exceptional quality Review requirements analysis Travel required - Minimum one development-defined onsite engagement per year ​Qualifications: University degree; or equivalent combination of education and experience 1+ years QA and/or industry experience Excellent written and verbal communication skills Ability to work collaboratively in both a team atmosphere and independently Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills. Strong problem-solving skills. Willing to dive into difficult technical issues and figure them out Flexible, fast learner who thrives in a constantly changing work environment What we offer: Professional Development – Continuous training, industry certifications, and clear pathways for career advancement Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean Comprehensive health benefits - Medical and dental coverage to support your well-being Paid Time Off – PTO to help you recharge and maintain work-life balance Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter Employee recognition - Regular appreciation programs and performance-based incentives Competitive compensation package Competitive annual base salary Up to $4,800 per year in product certification bonuses Additional performance incentives Attractive employee referral bonuses Staff discounts – Exclusive savings with partners such as GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

The Product Specialist will participate in the full software development lifecycle, including quality assurance testing, bug investigation, and feature design. They are also responsible for creating product documentation and collaborating with team members to ensure high-quality software delivery.

Candidates must have a university degree or equivalent experience, along with at least one year of QA or industry experience. Strong problem-solving, communication, and organizational skills are required to succeed in this fast-paced environment.

• Professional development • Travel opportunities • Comprehensive health benefits • Medical coverage • Dental coverage • Paid time off • Performance-based incentives • Product certification bonuses • Employee referral bonuses • Staff discounts

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Quality assurance
• Problem management
• Software testing
• Technical documentation
• Project management
• Problem-solving
• Communication skills
• Attention to detail
• Prioritization
• Organizational skills
• Scrum
• Requirements analysis
• Software development lifecycle
• Technical Issues
• Organizational Skills
• Time Off Management
• Quick Learning
• Accounting
• Dealership Management Systems
• Sales
• Problem Solving
• Project Management
• New Product Development
• Problem Management
• Product Certification
• Quality Assurance
• Requirements Analysis
• Safety Assurance
• Team Leadership
• Test Design
• Verbal Communication Skills
• Software Features
• Detail Oriented

• Software
• Technology
• Management & Leadership
• Customer Service & Support
• Product Specialist
• Parts Specialist
• Shop Sales Assistants
• Parts Salespersons

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine