Endpoint Management Administrator

Résumé du poste

The Endpoint Management Administrator will configure, image, and manage laptops, desktops, and mobile devices using tools like Microsoft Intune and Jamf. They will also monitor device compliance, security posture, and collaborate with IT teams to maintain endpoint standards and documentation.

Détails du poste

Now, we’re entering a new phase of growth and are looking for an Endpoint Management Administrator to join our growing Information Technology team. What You’ll Do Configure, image, and prepare laptops, desktops, tablets, and mobile devices for new hires and refresh cycles. Ensure assigned devices receive the correct profiles, configurations, applications, compliance policies, and baseline assignments based on role or department. Administer endpoint management for Windows, macOS, iOS/iPadOS, and Android devices through Microsoft Intune, Jamf, and related tools. Monitor device compliance, patch status, encryption, antivirus, and overall security posture. Apply, validate, and troubleshoot configuration profiles, policies, applications, endpoint agents, remediation scripts, and baseline assignments. Respond to compliance alerts and execute device remediation tasks. Manage mobile application management policies for corporate and BYOD mobile access, including Microsoft 365 and Google Workspace app protection configurations. Maintain documentation for imaging, configuration, troubleshooting, and escalation workflows. Partner with IT Operations, Identity, and Security teams on endpoint standards, device trust, conditional access, and access policy requirements. Requirements 2–4 years of experience in device management, endpoint administration, MDM/UEM administration, or related IT operations within an enterprise environment. Hands‑on experience provisioning and imaging laptops, desktops, and mobile devices. Proficiency with MDM/UEM platforms such as Intune, Jamf, or similar administration tools. Strong understanding of compliance management, encryption, patch status, and endpoint security posture. Ability to deploy, update, and troubleshoot applications across multiple platforms. Strong troubleshooting skills across device performance, system errors, connectivity, and software issues. Experience collecting logs and performing root cause analysis. Familiarity with security tools, conditional access, antivirus, and compliance workflows. Experience with asset lifecycle management including inventory, refreshes, and disposals. Strong communication skills and experience collaborating with cross functional teams. Ability to create and maintain documentation, SOPs, and knowledge base content. Must have the ability to obtain and maintain a U.S. Security Clearance. Preferred Experience with advanced Intune administration, remediation scripts, reporting, or automation. Knowledge of macOS administration via Jamf or cross platform UEM solutions. Exposure to scripting (PowerShell, Bash) for endpoint automation or remediation. Background in regulated or fast paced IT environments (manufacturing, defense, engineering, etc.). Work Environment This position includes the following: Operates primarily in a professional, climate-controlled office, warehouse, manufacturing and shipping environment. At times, Personal Protective Equipment (PPE) such as safety gloves, goggles, and hearing protection may be required. Employee will also work outdoors to load and receive shipments, where they may be exposed to the elements, including heat, rain, and cold. Standard hours are Monday through Friday 7:00AM to 3:30PM, with occasional overtime as operational needs may require. Fast paced environment with moving, packing, and staging shipments Benefits PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include: Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company. Safe Harbor 401(K) with company match. Paid Parental Leave. On-site gym at Huntsville, AL & Denver, CO locations. Employer provided life insurance. Robust Employee Assistance Program (EAP). A work environment that encourages teamwork and innovation. Competitive salary, generous paid time off (PTO), and flexible leave options. EEO Statement PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law.

Ce que vous ferez

The Endpoint Management Administrator will configure, image, and manage laptops, desktops, and mobile devices using tools like Microsoft Intune and Jamf. They will also monitor device compliance, security posture, and collaborate with IT teams to maintain endpoint standards and documentation.

Exigences

Candidates must have 2–4 years of experience in device management and MDM/UEM administration within an enterprise environment. Strong troubleshooting skills, proficiency in endpoint security, and the ability to obtain a U.S. Security Clearance are required.

Avantages

• Medical coverage • Dental coverage • Vision coverage • 401(k) with company match • Paid parental leave • On-site gym • Life insurance • Employee assistance program • Paid time off • Flexible leave options

Compétences indiquées

• Conditional Access · Souhaitée
• Microsoft · Souhaitée
• Teams · Souhaitée
• Compliance · Souhaitée
• management · Souhaitée
• Documentation · Souhaitée
• Communication · Souhaitée
• Troubleshooting · Souhaitée
• Time · Souhaitée
• Communication Skills · Souhaitée
• Flexible · Souhaitée
• Configuration · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Endpoint management
• Microsoft Intune
• Jamf
• Device provisioning
• Imaging
• MDM administration
• UEM administration
• Compliance management
• Encryption
• Patch management
• Endpoint security
• Troubleshooting
• Root cause analysis
• Asset lifecycle management
• PowerShell
• Bash
• Inventory Staging
• Compliance Management
• Security Tools
• Microsoft 365
• Workflow Management
• Endpoint Security
• Time Off Management
• Endpoint Management
• Apple IOS
• Mac OS
• Automation
• Bash (Scripting Language)
• Management
• Mobile Application Development
• Communication
• Information Technology
• Mobile Device Management
• Device Management
• Employee Assistance Programs
• Warehousing
• Innovation
• Information Technology Operations
• Personal Defense Weapon
• Performance Systems Analysis
• Personal Protective Equipment
• Windows PowerShell
• Troubleshooting (Problem Solving)
• Microsoft Intune (Mobile Device Management Software)
• Security Clearance
• Scripting
• Lifecycle Management
• Root Cause Analysis
• Tablets
• Teamwork

Domaines d’emploi

• Technology
• Security & Safety
• Manufacturing
• Logistics
• Administrative
• Endpoint Engineer
• Cyber Security Manager / Administrator
• Database and Network Professionals Not Elsewhere Classified
• Information Security Engineers
• Computer Occupations, All Other