Customer Service Assistant Healthcare At Home Elk HaH - 19136

"Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider." Position Summary Customer Service Assistant will function as a member of the Customer Service team to manage all referrals for home health and hospice from a variety of sources including: email, phone, fax, Ensocare, Careport, and other Referral Management Systems (RMS). The CS Assistant will review all referrals to assess basic eligibility for HH and Hospice and to ensure completeness. He/She will perform data entry of referral into the PHH at Home EMR, with oversight by licensed nursing personnel (LPN CS Specialist or CS Supervisor). Qualifications Education: High School Diploma or GED Required. Required Experience/Skills Experience: Six months to one year relevant medical experience and/or training or a combination of both. Required skills: General computer knowledge including Microsoft Office Products. Strong organizational skills. Excellent verbal and written communication skills. Exceptional interpersonal skills. Excellent telephone etiquette. Preferred Experience/Skills Preferred Skills: Home health or hospice experience preferred What We Offer Professional Development Supportive and Experienced Peers Benefits Medical, Dental, and Vision Paid Time Off Travel reimbursement 25% discount on services at all Penn Highlands Healthcare facilities"

The Customer Service Assistant manages home health and hospice referrals from various sources and assesses basic eligibility. They are responsible for performing data entry of referrals into the EMR system under nursing supervision.

Candidates must have a High School Diploma or GED and six months to one year of relevant medical experience or training. Proficiency in Microsoft Office and strong communication skills are required.

• Medical • Dental • Vision • Paid Time Off • Travel reimbursement • 25% discount on services at all Penn Highlands Healthcare facilities

• Microsoft OfficeSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Microsoft Office
• Organizational skills
• Verbal communication
• Written communication
• Interpersonal skills
• Telephone etiquette
• Data entry
• Referral management

• Healthcare
• Customer Service & Support
• Administrative

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level