Roll Out Specialist / Pharmacy Systems Implementation Specialist

We are seeking a Roll Out Specialist / Pharmacy Systems Implementation Specialist to support the deployment of the Kroll pharmacy management system across Pharmaprix locations in Quebec. You will provide implementation support, end-user training, system validation, and go-live assistance while working closely with pharmacy, IT, operations, and corporate teams to ensure successful system adoption. Key Responsibilities Provide on-site or remote support during Kroll pharmacy management system implementations. Deliver training to pharmacy teams on the new system and workflows. Prepare pharmacies for system conversion and go-live readiness. Validate operational and technical requirements before system launch. Support pharmacy staff in adopting new workflows and system processes. Identify opportunities to improve system adoption and operational efficiency. Collaborate with pharmacy support teams, IT, operations leaders, and corporate stakeholders. Document and report technical issues and operational challenges during deployment. Ensure pharmacies are fully operational and confident using the Kroll system at launch. Requirements Experience working in a retail pharmacy environment, preferably with Pharmaprix or Shoppers Drug Mart. Experience with pharmacy management systems. Experience with Kroll (strong asset). Experience with AssystRx (strong asset). Strong ability to train and support pharmacy staff during system transitions. Ability to travel frequently across Quebec (approximately 80% travel). Flexibility to work evenings, weekends, and variable schedules based on rollout timelines. Valid driver's license and access to a reliable vehicle. Strong organizational skills and attention to detail. Ability to document implementation activities and processes. Ability to work independently and adapt quickly in a fast-paced rollout environment.

Support the deployment of the Kroll pharmacy management system across Pharmaprix locations in Quebec through on-site implementation and end-user training. Ensure successful system adoption by validating technical requirements and collaborating with IT and operations teams.

Requires experience in retail pharmacy environments and familiarity with pharmacy management systems, specifically Kroll or AssystRx. Candidates must have a valid driver's license and be able to travel up to 80% of the time across Quebec.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Pharmacy Systems Implementation
• End-user Training
• System Validation
• Kroll Pharmacy Management System
• AssystRx
• Workflow Optimization
• Technical Documentation
• Retail Pharmacy Operations
• Project Deployment
• Stakeholder Collaboration

• Healthcare
• Technology
• Retail
• Customer Service & Support
• Consulting

Expérience minimale

2+ ans

Postuler avant le

30 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level