Service Advisor (Performance Acura North Mississauga)

Résumé du poste

Drive for Excellence Performance Acura North Mississauga is a first class dealership with access to some of the most exceptional vehicles in the GTA. Equipped with Acura’s entire new line up, our dealership received elite status in our first year of operation showcasing our dedication to quality. Performance Acura North Mississauga is looking for a Service Advisor to join their dynamic team! About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, custom…

Détails du poste

Drive for Excellence Performance Acura North Mississauga is a first class dealership with access to some of the most exceptional vehicles in the GTA. Equipped with Acura’s entire new line up, our dealership received elite status in our first year of operation showcasing our dedication to quality. Performance Acura North Mississauga is looking for a Service Advisor to join their dynamic team! About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s what you’ll deliver: Identifying, recommending and documenting service maintenance and repairs for customers. Greeting customers in a courteous, professional manner. Delivering personalized service that exemplifies our dealerships. Working with technicians to identify required maintenance and repairs. Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services. Providing service recommendations and estimated costs to customers. Performing road tests of customer vehicles to assess customer concerns Ensuring customer satisfaction meets company and manufacturers’ standards. Striving to meet the department’s repair order production standards. Perform other Service related duties as required by management What you need to succeed: Must have a valid Ontario Driver's License and good driving record. 2-3 years of service advisor experience preferred CDK experience is required. Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities. Ability to sell and recommend maintenance and repairs to our loyal customers. Strong computer skills. Good communication skills and attention to detail. Must have the ability to multi-task and work under pressure. What’s in it for you? Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family's wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Job Type: Full Time - Permanent Compensation (expected annual compensation): $50,000 - $80,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #SP

Ce que vous ferez

The Service Advisor is responsible for greeting customers, documenting required vehicle maintenance, and coordinating repairs with technicians. They must provide cost estimates and ensure customer satisfaction meets company and manufacturer standards.

Exigences

Candidates should have 2-3 years of service advisor experience and mandatory proficiency with CDK software. A valid Ontario Driver's License and a strong track record in customer service and sales are required.

Avantages

• Health Insurance • Dental Insurance • Vision Insurance • Disability Insurance • Critical Illness Insurance • Life Insurance • Employee Assistance Plan (EAP) • Vehicle Discounts • Service And Parts Discounts • Retailer Discounts • Employee Events

Compétences indiquées

• Service à la clientèle · Souhaitée
• Recruitment · Souhaitée
• Sens de l’organisation · Souhaitée
• Good communication · Souhaitée
• Health · Souhaitée
• management · Souhaitée
• Process · Souhaitée
• Communication · Souhaitée
• maintenance · Souhaitée
• Communication Skills · Souhaitée
• Good communication skills · Souhaitée
• Customer · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Sales
• CDK Software
• Communication Skills
• Multi-tasking
• Attention To Detail
• Computer Skills
• Vehicle Assessment
• Repair Order Management