Financial Services Manager (Subaru of Brampton)

Résumé du poste

The Financial Services Manager is responsible for delivering exceptional customer service while managing vehicle finance, lease documentation, and incentive programs. They must maintain strong relationships with lenders and sales staff while ensuring strict compliance with provincial automotive industry regulations.

Détails du poste

Drive for Excellence As Ontario’s highest google reviewed Subaru dealership, Subaru of Brampton is proud to be part of our local community. We have a commitment to excellence and confidence in guaranteeing a great guest and employee experience. Subaru of Brampton is currently seeking a Financial Services Manager to join their team. About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s what you’ll deliver: Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations. Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs. Maintain a current knowledge of third-party financing options and be able to present such options to customers. Project a positive attitude for the benefit of our customers and fellow employees. Read, understand, and adhere to all rules, regulations and procedures as required by the employer. Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, Ontario Motor Vehicle Industry Council (OMVIC), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA). Ensure that all work performed is thorough, accurate and completed in a timely fashion. This includes the preparation of all documentation, contracts etc. related to the sale / lease of vehicles, accessories and sundry services. Maintain all reports and records as may be required by the manufacture, dealership management and suppliers. Attend sponsored training classes as scheduled by management. Ensure quotes for products and services are competitive and reasonable. Keep customers updated by phone as to the progress of their vehicle’s delivery. Establish and maintain strong and professional working relationships with finance companies, banks, manufacturing financing centers and suppliers. Establish and maintain a cooperative and professional relationship with sales management and staff. What you need to succeed: 1-3 years of Financial Services Management experience or Automotive Sales experience. Must have a valid OMVIC license. Must have a valid Ontario Driver's License and good driving record. Must be available to work Saturdays. Previous sales experience in an automotive, retail or hospitality environment. Proven ability to deliver exceptional customer service. Excellent problem-solving and organizational skills. Ability to be creative and persuasive in negotiating with customers Ability to exhibit professionalism with a positive attitude under pressure. Ability and willingness to be flexible under changing conditions. Must know how to approve deals. Outgoing and a positive attitude required. Well-spoken, friendly and articulate. Experience with Google Suite & Dealership Management Systems an Asset, but not required. What’s in it for you? Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family's wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Job Type: Full Time - Permanent Compensation (expected annual earnings): $120,000 - $170,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes. Minimum earnings: In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ce que vous ferez

The Financial Services Manager is responsible for delivering exceptional customer service while managing vehicle finance, lease documentation, and incentive programs. They must maintain strong relationships with lenders and sales staff while ensuring strict compliance with provincial automotive industry regulations.

Exigences

Candidates must possess 1-3 years of experience in financial services or automotive sales and hold a valid OMVIC license. A valid Ontario driver's license and the ability to work Saturdays are mandatory requirements for this position.

Avantages

• Health insurance • Dental insurance • Vision insurance • Disability insurance • Critical illness insurance • Life insurance • Employee assistance plan • Vehicle discount • Service discount • Parts discount • Retailer discounts

Compétences indiquées

• Google Suite · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Product Knowledge · Souhaitée
• Negotiation · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Financial services management
• Automotive sales
• Customer service
• Negotiation
• Problem-solving
• Organizational skills
• Product knowledge
• Contract preparation
• Dealership management systems
• Google suite
• Communication
• Persuasion
• Professionalism
• Product Knowledge
• Good Driving Record
• Organizational Skills
• Positivity
• Valid Driver's License
• Automotive Sales
• Management
• Customer Service
• Dealership Management Systems
• Empowerment
• Employee Assistance Programs
• Finance
• Sales
• Financial Services
• Innovation
• Problem Solving
• Legislation
• Persuasive Communication
• Proactivity
• Sales Management
• Showrooms
• Google Workspace
• Honesty

Domaines d’emploi

• Sales
• Finance & Accounting
• Management & Leadership
• Retail
• Customer Service & Support
• Financial Services Manager
• Finance Managers
• Financial Managers