HP

Hoang Phuc Pham

Ouvert aux possibilités

Cloud / DevOps Engineer

Vancouver, BC

University of Queensland

À propos

Cloud / DevOps Engineer with 5+ years designing and operating workloads across AWS and Azure. Collaborative and adaptable, with experience spanning startup to enterprise environments. I bring infrastructure expertise with security-first engineering, from architecting scalable Kubernetes platforms and DR strategies to embedding FinOps and compliance.

Compétences

  • Agile
  • Amazon Web Services
  • Docker
  • Go
  • JavaScript
  • Kubernetes
  • Linux
  • Microsoft Azure
  • PostgreSQL
  • Python
  • Redis
  • Scrum
  • Terraform

Expérience

  1. DevOps Engineer

    Katalon

    août 2024 to juin 2026

    US SaaS AI-augmented Test Automation Platform • Enabled resilient multi-cloud disaster recovery across AWS/Azure by identifying and defining reusable infrastructure patterns (ArgoCD, Kubernetes, networking stack) and deployment playbooks, supporting a 99.95% SLA and sub-10-minute RTO for 12+ mission-critical applications through quarterly failover drills. • Reduced enterprise onboarding time from weeks to days through engineering multi-tenant SaaS provisioning workflows that accommodate tenant-specific SSO identity integration, data isolation, and network segmentation. • Designed and deployed a multi-provider guardrail layer fronting 2M+ LLM requests/month across Bedrock and LiteLLM, powering PII masking and prompt-injection defense without disrupting core functionalities. • Cut compute costs by 30–40% and accelerated node provisioning 5x across production and AI workloads through KEDA-based autoscaling and scheduling of fractional NVIDIA GPU-backed worker nodes with Karpenter. • Co-engineered a Terraform and Helm self-service platform with standardized cloud modules, abstracting infrastructure complexity for service teams - cutting infrastructure drift to 14% and release time by 33%.

  2. Cloud Engineer

    Katalon

    mai 2023 to août 2024

    US SaaS AI-augmented Test Automation Platform • Architected a scalable AWS landing zone across 50+ accounts and 8 regions, enforcing least-privilege governance through Control Tower, Organizations, and SCPs, with automated tagging for cost allocation and resource ownership. • Designed hub-and-spoke network architecture with Transit Gateway and Client VPN, segmenting cross-account traffic and enforcing RBAC across US and Vietnam branch offices and business units. • Drove 55–85% improvement in security posture across AWS, endpoint, and device layers - proactively remediating 65+ critical misconfigurations and 0-day threats via Wiz CSPM, CrowdStrike Falcon EDR/XDR, and Jamf MDM. • Collaborated with cross-functional teams to achieve 90% control adherence across SOC 2, GDPR, and ISO 27001, facilitating European market expansion for a $1M+ ARR customer base. • Resolved a chronic performance and cost bottleneck impacting customer-facing SaaS workloads by rearchitecting NAT Gateway placement and implementing topology-aware traffic routing across compute nodes, eliminating unnecessary network hops and cross-AZ dependencies, ultimately reducing annual AWS network spend by over $350K.

  3. Junior DevOps Engineer

    National Australia Bank

    mai 2022 to mai 2023

    Enterprise Banking • Built centralized CI/CD pipelines in Jenkins to automate build, test, and release, including database migrations. • Wired EKS/AKS pod failure and deployment alerts into ServiceNow to auto-create and route incident tickets by team, decreasing MTTD by 20% and initial triage effort across 15 teams.

  4. Software Engineer Intern

    FuniMart

    mars 2021 to janv. 2022

    B2B Dropshipping Marketplace Startup • Built MERN features and CI/CD workflows with GitLab CI, Docker, and ECS for a Shark Tank Vietnam startup.

Formation

  1. University of Queensland

    Master of Engineering Science, Software Engineering

    Australia

    2024 to 2024

    GPA: 3.76 / 4

  2. University of Information Technology – Vietnam National University

    Bachelor of Engineering, Information Systems

    2019 to 2023

    GPA: 3.42 / 4

Permis et certifications

  • SAA

    AWS

  • DVA

    AWS

  • DOP

    AWS

  • AZ-900

    Azure

  • Terraform Associate

  • CKA

  • CKS