Product Specialist - EDP

WHO WE ARE PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that users enjoy interacting with. Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a team that shows up for each other, whether that’s tackling complex client challenges or helping colleagues grow through coaching and knowledge‑sharing. As Canada’s largest Indigenous‑owned software testing company, we’re proud of our roots and our mission to build a stronger, more inclusive technology workforce. At the same time, we warmly welcome applicants of all backgrounds and experiences who are passionate about quality, teamwork, and making an impact. Contract Duration: Oct 6, 2026 to May 30, 2027 Security Clearance: Reliability or higher is required at time of application ENTERPRISE DATA PLATFORM PRODUCT SPECIALIST SUMMARY We are seeking an experienced Enterprise Data Platform Product Specialist to support the delivery, enhancement, and operational governance of enterprise data platform capabilities built on Microsoft technologies. The successful candidate will act as a bridge between business stakeholders, data engineering teams, architects, and platform operations teams to ensure data products and services align with organizational objectives, data governance standards, and analytics requirements. This role supports platform strategy, roadmap planning, stakeholder engagement, product delivery, and adoption of enterprise data services while leveraging modern Microsoft data and analytics technologies. RESPONSIBILITIES * Support the planning, delivery, and continuous improvement of enterprise data platform products and services leveraging Microsoft Azure and Microsoft Fabric technologies. * Collaborate with business stakeholders, product owners, architects, and delivery teams to gather requirements, prioritize platform enhancements, and manage the product backlog. * Facilitate communication between business and technical teams to ensure platform capabilities align with organizational objectives and analytics needs. * Monitor platform performance, service quality, adoption metrics, and operational effectiveness to support data-driven decision-making and continuous optimization. * Support the delivery and enhancement of data integration, analytics, reporting, and data management capabilities across the enterprise. * Ensure compliance with organizational data governance, security, privacy, metadata management, and regulatory requirements. * Coordinate platform releases, feature deployments, user onboarding, training, and change management activities to maximize business value and platform adoption. * Assist in defining platform roadmaps, identifying opportunities for improvement, and driving the adoption of enterprise data services and best practices. * Work closely with data engineering, architecture, and operations teams to support the ongoing reliability, scalability, and effectiveness of data platform services. REQUIREMENTS & QUALIFICATIONS * Experience supporting enterprise data platforms, data management initiatives, analytics solutions, or technology product delivery within complex organizational environments. * Strong experience using SQL Server and Azure SQL to support data analysis, reporting, data validation, platform operations, and stakeholder information needs. * Hands-on experience with Microsoft Fabric to enable data integration, analytics, reporting, and modern enterprise data platform capabilities. * Advanced proficiency with Excel for data analysis, reporting, business insights, and stakeholder communication. * Experience using Power BI to develop dashboards, reports, and performance metrics that support operational monitoring and business decision-making. * Strong understanding of data governance, data quality, security, privacy, metadata management, and enterprise data management principles. * Experience working with business stakeholders and technical teams to gather requirements, prioritize enhancements, and support product and platform delivery. * Knowledge of Agile delivery methodologies, backlog management, roadmap planning, and continuous improvement practices. * Excellent business and technical communication skills, with the ability to translate complex technical concepts into clear business-focused recommendations. * Strong analytical, problem-solving, stakeholder management, and organizational skills. WORK WITH US At PLATO, we believe that great work happens when people feel supported, connected, and challenged in the right ways. You’ll be part of a collaborative environment where experienced professionals share knowledge, mentor others, and contribute to solving complex, real‑world client projects. We are committed to inclusive hiring practices and encourage applications from individuals of all backgrounds, including women, persons with disabilities, visible minorities, and Indigenous peoples. If you require accommodation at any stage of the recruitment process, we’re here to support you. PLATO respectfully acknowledges that we operate on treaty territories, unceded First Nations and Inuit territories, and within Métis homelands. We honour the long history of these lands and actively work toward reconciliation between Indigenous and non‑Indigenous peoples on Turtle Island.

The Product Specialist will manage the lifecycle of electronic data processing solutions, from gathering requirements to product launch. They will also monitor performance, facilitate user training, and collaborate with cross-functional teams to ensure product success.

Candidates must have at least 5 years of experience in a product specialist role with proven expertise in Microsoft Dynamics and Azure. An enhanced security clearance is mandatory for this position.

• Microsoft AzureSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Gestion de projetSouhaitée
• Collecte des exigencesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Microsoft Dynamics
• Azure
• Product Lifecycle Management
• Data Processing
• Requirements Gathering
• Market Research
• Competitive Analysis
• Product Strategy
• User Support
• Technical Documentation
• Analytical Skills
• Problem Solving
• Communication
• Interpersonal Skills
• Project Management
• Microsoft Dynamics 365
• Product Requirements
• Ability To Meet Deadlines
• Software Testing
• Customer Support
• Microsoft Azure
• Reconciliation
• Information Technology
• Continuous Improvement Process
• Electronic Data Processing
• Marketing
• Interpersonal Communications
• IT Service Management
• Mentorship
• Product Planning
• Coaching
• Safety Assurance
• Security Clearance
• Reliability
• Teamwork
• Detail Oriented
• User Feedback

• Technology
• Software
• Consulting
• Data & Analytics
• Product Specialist
• Product Marketing Specialist
• Advertising and Marketing Professionals
• Market Research Analysts and Marketing Specialists

Expérience minimale

5+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Canada