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PocketHealth

Source d’offres vérifiée

PocketHealth empowers patients with instant access to their health records and simplifies medical image sharing for healthcare providers through a user-friendly platform.

Toronto, Ontario

Software Development
51 à 200 personnes

À propos

PocketHealth is the agentic AI workflow automation platform transforming health system operations. Powered by agentic AI and intelligent workflow orchestration, PocketHealth automates every non-clinical task from referral intake to scheduling to patient communications, so teams can focus on care, not clicks. Through three interconnected solutions—Conductor, Image Exchange and Patient Connect—our platform delivers end-to-end automation that streamlines operations, reduces costs and keeps patients engaged throughout their entire care journey. PocketHealth helps healthcare organizations: - Minimize manual work by automating repetitive, error-prone clerical tasks. - Accelerate care delivery through seamless intake, scheduling and communications. - Improve care experiences by keeping patients informed and engaged with self-serve imaging access and AI-enabled insights and education tools. Trusted by 900+ hospitals and their patient communities across North America, PocketHealth is fully HIPAA- and PHIPA-compliant, SOC2-certified and backed by over $55 million in funding. Learn more at pockethealth.com.

Postes ouverts

Patient Experience Representative

Télétravail · Toronto, Ontario, Canada

Provide timely technical support and platform education to patients via phone and email to help them access health records. Gather patient and provider feedback to assist management and engineering teams in shaping the product vision.

Bilingual Patient Experience Representative (French)

Télétravail · Toronto, Ontario, Canada

Provide timely technical support and platform education to patients via email and phone to assist with their healthcare records. Gather patient feedback to help the management and engineering teams improve the platform's functionality.

Patient Experience Representative (Monday to Friday)

Sur place

What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over 2 million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey. In addition to image sharing,…

Senior Technical Support Specialist

Sur place

What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over 2 million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey. In addition to image sharing,…

Senior Software Engineer (Conductor)

Hybride · Toronto

Lead the end-to-end technical implementation of the Conductor AI platform for healthcare providers, from initial prototyping to final deployment. Act as the primary technical point of contact for clients while building custom integrations and agentic workflows.

Senior Software Engineer

Hybride · Toronto

Own the architecture, design, and deployment of full-stack solutions to improve provider patient flow and automate workflows. Design and implement integrations that connect provider systems to the PocketHealth platform to eliminate information gaps.

Software Engineer

Hybride · Toronto

Implement and deploy the Conductor AI automation platform for healthcare clients by writing code and building custom integrations. Diagnose technical issues and translate client feedback into platform improvements to reduce administrative burdens in healthcare.

Senior Technical Implementation Specialist

Télétravail · Canada

Lead the end-to-end technical implementation of imaging solutions across healthcare environments, including designing scalable integrations for PACS and EHR. Act as a technical escalation point and mentor junior engineers while collaborating with product and engineering teams.

Senior Software Engineer, Platform

Hybride · Toronto

Build and operate the foundational infrastructure, core systems, and CI/CD orchestration to support a patient-centric healthcare platform. Drive operational excellence through observability, internal tooling, and cloud cost optimization across Azure and AWS.

Customer Success Manager

Télétravail · Canada, United States

Manage and grow a dedicated book of business by developing strategic relationships with hospitals and clinics. Lead customer onboarding, conduct training, and identify opportunities for cross-selling and up-selling to meet revenue growth targets.