customer service representative - call centre

Are you compassionate, detail-oriented, and passionate about both animals and customer service? We are seeking a friendly and motivated Veterinary Customer Service Representative to join our team. In this role, you?ll provide exceptional service to our clients and their pets through answering questions, scheduling appointments, and supporting their care journey. We want people who love to laugh with their team while using their skills to make a real difference. To thrive here, you?ll need to be a problem solver, an outside-the-box thinker, a self-motivator, and an all-around superstar who?s ready to hit the ground running. If you?re enthusiastic about delivering excellent customer service, embracing change, and improving the way we work every day, we?d love to hear from you. Join us and help create the best possible experience for both our clients and their pets. *Core Values* Team First No Drama Be Adaptable & Grow Positive, Enthusiastic & Fun Get Sh!t Done *Our Purpose/Cause/Passion* Supportive and Inspiring Environment of Growth *Niche:* Providing Genuine Fear Free Veterinary Care and Client Education *What makes us unique:* * Fear-Free Certified * Transparent Pricing * Tailored Patient Care *Medicine and toys:* * Full in-house lab and fecal analyzer * Fully DR table and dental radiographs * Ultrasound * Laser therapy * Fully Paperless *Must Haves:* Fluent in English. Bubbly Personality Desire to learn Technology savvy Ability to multitask and retain information You are encouraged to visit our team's page on our website www.pointgreyvet.com to read and understand our core values. These are not words written on the wall. They are values we live and breathe by. Applications received via our website, https://pointgreyvet.com/vancouver-bc-veterinary-career, will only be considered. *Location:* UBC area (Mon-Tues) & Victoria Drive (Fri-Sat) (split location) *Salary:* $22 per hour *Schedule: *4 days a week, 8-6 pm, must be able to work Saturdays. Job Type: Full-time Pay: $22.00 per hour Benefits: * Dental care * Disability insurance * Extended health care * Life insurance * Paid time off * Vision care Work Location: In person