Night Audit Supervisor

We are looking for a Night Audit Supervisor to join our team! Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you! Job Description As a Night Audit Supervisor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable. Pomeroy Perks Competitive wages and Health and Wellness benefit plan. Paid on-the-job training with additional learning opportunities. Growth and development opportunities, both personal and professional. Personal days: 5 per year after 90 days of continuous full-time employment. Pomeroy Stay Travel Program. Marriott Bonvoy Travel Program. Key Focuses Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate. Efficiently books guest reservations requested by phone, in person, or online. Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches. Completes daily auditing, balancing, and closing procedures accurately and efficiently. Completes all front office related tasks and checklist. Experience/Passions/Education Previous experience in front desk, night audit, or in a hotel is an asset. Advanced math and bookkeeping skills. Proficient in English. Tech-savvy. Working Conditions This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk. About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

The Night Audit Supervisor is responsible for balancing and closing the day's business accurately while ensuring the safety of guests and employees. They manage front desk operations, maximize room revenue, and maintain a professional environment to ensure a positive guest experience.

Candidates should have advanced math and bookkeeping skills and be proficient in English and technology. Previous experience in hotel front desk or night audit roles is considered an asset.

• Competitive Wages • Health And Wellness Benefit Plan • Paid On-the-job Training • Growth And Development Opportunities • Personal Days • Pomeroy Stay Travel Program • Marriott Bonvoy Travel Program

• Résolution de problèmesSouhaitée
• Souci du détailSouhaitée
• Tenue de livresSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Night Audit
• Bookkeeping
• Mathematics
• Guest Relations
• Problem Solving
• Front Desk Operations
• Revenue Maximization
• Financial Reporting
• Reservation Management
• Payment Processing
• Attention To Detail
• English Proficiency

• Hospitality
• Finance & Accounting
• Customer Service & Support
• Management & Leadership

Expérience minimale

0+ ans

Postuler avant le

2 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level