guest services agent - hotel

Education: Secondary (high) school graduation certificate. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Provide customer service. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Organized. Reliability. Team player. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Evening. Morning. Night. Experience: Experience an asset. Employment terms options: Day. Weekend. Health benefits: Dental plan. Disability benefits. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: Parking available. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

• Dental plan • Disability benefits • Registered Retirement Savings Plan (RRSP) • Parking available

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Work conditions and physical capabilities Attention to detail Personal suitability Client focus Dependability Efficient interpersonal ski

Formation minimale

Certificat de métier

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26 août 2026