Test Center Administrator - Toronto

Summary Please note that applicants must have US citizenship/greencard in order to apply for this vacancy To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres. Duties & Responsibilities To receive test candidates and test centre visitors upon arrival. To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc. To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment. To sign test candidates in/out of the testing room. To file irregularity reports for unusual situations or complaints. To provide security at the testing facility by ensuring all locks and security systems are properly used. The TCA may also be responsible for holding keys to the testing facility. To operate computer hardware and other test centre equipment. To support operations and technical personnel with data communications. To operate a DVR, digital camera, telephone system, and alarm system as and when required. To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player. To maintain the cleanliness of the Test Centre To ensure a safe work environment and to proactively highlight any health & safety issues. To complete TCA accreditation exams and take part in training sessions as required. Qualifications & Experience Flexibility regarding hours and covering in other test centers if required. Customer Service experience Ability to meet commitments Responsiveness to management requests. Excellent interpersonal skills An ability to operate as part of a team.

The Test Center Administrator supervises test candidates to ensure efficient invigilation and execution of tests. Responsibilities include monitoring candidates, ensuring security, filing reports, and maintaining the cleanliness of the test center.

Applicants must have US citizenship or a green card. The role requires customer service experience, excellent interpersonal skills, and the ability to work as part of a team.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Interpersonal Skills
• Teamwork
• Flexibility
• Responsiveness
• Security Procedures
• Data Communications
• Technical Support
• Quality Assurance
• Health & Safety
• Computer Operation
• Monitoring
• Reporting
• Cleaning
• Training
• Invigilation

• Customer Service & Support
• Education
• Security & Safety
• Administrative
• Consulting

Expérience minimale

0+ ans

Postuler avant le

23 nov. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level