Intake Coordinator, Full Time, Mood Disorders Research & Treatment Service

Job Code: 26705 Status: Full Time Location: Providence Care Hospital Union: OPSEU 4104 Paramedical Wage: $34.74 - $36.00 Posting Period August 27, 2026 - September 2, 2026 Reporting to the Community Team Manager, the Intake Coordinator is responsible for receiving referrals and requests for service or consultations, completes screening of referrals, schedules psychiatric assessments and triages to appropriate services for the Mood Disorders Research and Treatment Team and Regional Specialty Mental Health programs. The Intake Coordinator liaises with community–based clinicians, physicians, nurse practitioners and regional partners to optimize referral pathways and coordinate timely care. Skills And Qualifications Social Service Worker Diploma and a current registration with the College of Social Workers and Social Service Workers of Ontario At least two years, progressively responsible, current clinical experience working with people with complex mental health needs, preferred Position Responsibilities Serves as the first point of contact for individuals and providers seeking access to the program’s services, managing referrals and consultation requests Receives, reviews, and processes referrals, consultation requests, and inquiries from clients, families, healthcare providers and community agencies Conducts initial intake screening to determine referral appropriateness, eligibility, urgency, and service needs in accordance with program criteria Books initial consultations with care providers In collaboration with the Clinical Director, reviews and triages complex referrals Re-direct referrals to other appropriate services if referral does not fall within the program’s scope Monitors referral status and follows up with referral sources and service providers as required Receives consent for and coordinates internal referrals to the allied health services and/or research within the program Maintains accurate and timely documentation within electronic health records and program databases Tracks referral activity, waitlists, assessment scheduling, and service utilization data Ensures confidentiality and privacy requirements are upheld in accordance with applicable legislation, organizational policies, and professional standards Assists with data collection, reporting, and quality improvement activities related to intake and service access Establishes and maintains effective working relationships with referral sources, local service providers, stakeholders and families Works collaboratively with local service providers and community stakeholders in the provision of services for clients Why Work at Providence Care Community Teams Providence Care offers a wide range of community services across Southeastern Ontario Community services striving for excellence in care, education and research Committed to people centred approach to care delivery Competitive salaries, and excellent benefits and pension Corporate and service specific orientation for new hires Focus on Healthy Workplace and Culture of Quality Employee and Family Assistance Program Education, mentorship and bursary opportunities Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.

The Intake Coordinator manages the receipt, screening, and triaging of referrals for mood disorder and mental health programs. They coordinate care by liaising with community clinicians and maintaining accurate electronic health records.

Requires a Social Service Worker Diploma and current registration with the College of Social Workers and Social Service Workers of Ontario. At least two years of clinical experience with complex mental health needs is preferred.

• Competitive salaries • Excellent benefits • Pension • Corporate and service specific orientation • Employee and Family Assistance Program • Education opportunities • Mentorship • Bursary opportunities

• case managementSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Intake Screening
• Triage
• Referral Management
• Clinical Documentation
• Electronic Health Records
• Patient Scheduling
• Stakeholder Coordination
• Mental Health Assessment
• Case Management
• Data Collection

• Healthcare
• Social Services
• Administrative
• Science & Research

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level