Full Time Retail Team Lead, Regent Mall

Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment. Job Type: Full-time, Permanent Hours: 32-40 hours per week Salary: $18.25 Do you love chocolate? As a proud Canadian Chocolatier, Purdys Chocolatier creates connection and joy through the power of chocolate—and we have a lot of fun doing it. We are growing and bringing Purdys to the Maritimes! This is an exciting opportunity to work at a brand-new shop and introduce customers to our premium chocolates and exceptional customer experience. We truly value diversity in our workforce and welcome applicants of all ethnicities, genders, races, religions, abilities, and backgrounds. About the Role We are looking for an enthusiastic and driven Team Lead to join our new shop in Regent Mall. As a brand champion in a new market, you will play a key role in building awareness of Purdys, and creating memorable customer experiences. Your success will come from your ability to connect with customers, drive sales and work in a fast-paced retail team environment. The Team Lead reports to the Shop Management and works with them to ensure all functions relating to merchandising, customer service, and general shop operations are performed efficiently and to the policies and guidelines of the company. You will be guiding the staff, however, you will not be responsible for hiring or discipline. This is a permanent full-time position requiring open availability (days, evenings, weekends, and holidays). You will be a good fit if you are: Passionate about chocolate and have a leadership experience in a fast-paced retail/hospitality industry Self-motivated and driven for results, enthusiastic about selling a quality product Dedicated to providing a great customer experience Energy, positivity, and a love for connecting with people Excited about working with a team, building a career and growing within Purdys Chocolatier Available for all types of shifts. Prior retail lead experience is an asset What We Offer: Active Lifestyle Reimbursement Program Tuition Reimbursement Program Employee Discount Extended Health & Dental Plan + Health Spending Account Sick Days Profit Sharing RRSP Matching Ready to Join Us? Bring your passion, leadership, and love of chocolate—and help us create something special in the Maritimes. We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview. We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at [email protected]. We're here to help!

The Team Lead will assist shop management in overseeing daily operations, including merchandising and ensuring high-quality customer service. They are responsible for guiding staff and driving sales performance within the retail environment.

Candidates should have previous leadership experience in a fast-paced retail or hospitality setting and a passion for premium chocolate. The role requires open availability for various shifts, including days, evenings, weekends, and holidays.

• Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee Discount • Extended Health & Dental Plan • Health Spending Account • Sick Days • Profit Sharing • RRSP Matching

• Service à la clientèleSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Leadership
• Customer Service
• Sales Driving
• Merchandising
• Team Guidance
• Communication
• Fast-paced Environment Management
• Product Knowledge
• Positivity
• Self-Motivation
• Management
• Sales
• Selling Techniques
• Leadership
• Operations
• Team Building
• Team Leadership
• Enthusiasm

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Retail Team Leader
• Store Lead
• Shop Sales Assistants
• Retail Salespersons

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine