Host

REPORTS TO Food and Beverage Supervisor/Food & Beverage Manager SUMMARY The Host/Hostess is an essential member of the front-line team, contributing to customer service excellence. The Host/Hostess is responsible for greeting casino guest, responding knowledgeably to customer inquiries about the menu, services and features of the casino. CORE COMPETENCIES * Customer Service * Communication * Team Work * Interpersonal Awareness JOB DUTIES * Interacting with the casino guests and responding knowledgeably to inquiries about the menu, prices and other services and features of the casino. * Accurately placing customer orders and communicating clearly to the kitchen staff any special requirements. * Maintaining a clean work area and performing general cleaning duties. * Seating guests and making them feel welcome at all times. * Meeting and exceeding our guest’s expectations on a regular and consistent basis. REQUIREMENTS * At least 18 years of age. * Able to maintain a security clearance. * Available to work evenings and weekends. * Must be customer service oriented. * Friendly outgoing reliable individual * Willingness to take on new challenges * Work in a fast paced environment WORK CONDITIONS * Prolonged standing during the 8-hour shift. * Reaches, bends, squatting and lifting * Cleaning work area and areas after late night food is served * Work with little to no supervision

The host is responsible for greeting casino guests, managing seating, and providing information about menu items and services. They must also maintain a clean work environment and ensure high levels of customer satisfaction.

Candidates must be at least 18 years old and capable of obtaining a security clearance. The role requires availability for evening and weekend shifts and the ability to work in a fast-paced, physically demanding environment.

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Communication
• Teamwork
• Interpersonal Awareness
• Order Taking
• Cleaning
• Guest Relations
• Conflict Resolution
• Security Clearance
• Seating Guests
• Customer Inquiries

• Hospitality
• Food & Beverage
• Customer Service & Support
• Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine