Warehouse Supervisor

ROLE AND RESPONSIBILITIES * Using available tools, allocate tasks and assign human and material resources to meet targets established by management (targets may evolve over time): * 99% On-Time Performance - 97.5% Service Level - 4,500 Picks per Day - 20 Picks per Hour per Employee * 48 Hours for Receiving / 72 Hours for Put-away * Supervise employees’ work on the floor and monitor attendance and punctuality. * Conduct regular floor walks to ensure quality, productivity, compliance with procedures, cleanliness, and safety. * Ensure employees continuously maintain a clean and organized warehouse (locations, equipment, workstations, receiving/shipping areas, debris removal). * Lead by example by maintaining a clean and organized supervisors’ workstation. * Monitor performance indicators and ensure employees meet targets established by management. * Identify performance gaps and operational issues. * Meet with employees for disciplinary actions when required and recognize employees who meet or exceed expectations. Document all actions appropriately. * When necessary, review and adjust targets with the Director, providing justification for changes. * Ensure compliance with Health and Safety (H&S) requirements and manage documentation and investigations in the event of workplace incidents. * Anticipate operational needs in collaboration with the Workflow Coordinator. * Ensure smooth transitions for shift start/end times, breaks, and lunch periods to avoid productivity losses. * Support, motivate, and guide team members. * Act as a technical resource for the team (training will be provided on all roles). * Communicate objectives, priorities, and operational instructions clearly to employees. * Prepare daily activity and performance reports. * Lead weekly team meetings. * Verify availability of equipment and required materials. * Propose ideas for continuous improvement of operational processes. * Keep senior management informed of ongoing labor relations matters. * Review financial / targets results with the Director monthly review to identify opportunities. * Manage payroll for your team (subject to Director review). * Maintain and manage the ONWoperations@richelieu.com inbox. * Conduct shift handover meetings with supervisors from the previous/next shift. REQUIREMENTS * Education in Administration, Inventory Management, Logistics, or another operations-related discipline, or equivalent work experience. * 3–5 years of experience in a similar role. * Strong analytical and problem-solving skills. * Excellent organizational skills with the ability to manage multiple priorities while maintaining a clean and efficient work environment. * Strong teamwork and communication skills. * English (spoken and written) required. French considered an asset. * Basic proficiency in Microsoft Word and Outlook and intermediate proficiency in Excel required. * Forklift operator certification (training will be provided if not already certified). * Strong leadership and communication abilities. * Comfortable standing for extended periods of time. What we offer * A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation. * A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment. * Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all. * Competitive compensation: We offer competitive compensation package based on the market. * Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders. * Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance. * Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. * Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

The Warehouse Supervisor is responsible for allocating tasks, monitoring employee performance, and ensuring operational targets are met while maintaining a safe and organized warehouse environment. They also manage staff attendance, disciplinary actions, and provide technical guidance to ensure smooth daily operations.

Candidates must have 3-5 years of experience in a similar role and an educational background in administration, logistics, or inventory management. Proficiency in Microsoft Office and strong leadership, analytical, and communication skills are required.

• Competitive compensation • Shareholder opportunity • Work-life balance • Professional development • Continuing education

• Résolution de problèmesSouhaitée
• Microsoft ExcelSouhaitée
• Conduite de chariot élévateurSouhaitée
• CommunicationSouhaitée
• LogistiqueSouhaitée
• Microsoft WordSouhaitée
• Gestion des stocksSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Warehouse management
• Team leadership
• Inventory management
• Logistics
• Performance monitoring
• Health and safety compliance
• Analytical skills
• Problem-solving
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Forklift operation
• Communication
• Organizational skills
• Staff training
• Reporting
• Market Opportunities
• Performance Reporting
• Workflow Management
• Organizational Skills
• Forklift Certification
• Management
• Cleanliness
• Continuous Improvement Process
• English Language
• French Language
• Warehousing
• Leadership
• Inventory Management
• Problem Solving
• Labor Relations
• Operations
• Punctuality
• On-Time Performance
• Service Level
• Investigation
• Teamwork

• Logistics
• Management & Leadership
• Manufacturing
• Administrative
• Security & Safety
• Warehouse Supervisor
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine