IAM Ping Engineer

IAM Ping Remote, Canada Mandatory skills: Ping Ops , Microsoft Entra ID IAM Ping UID Operate Services • Ticket Management • Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management. • Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end-user impact. • Facilitate support case resolution with the vendor • Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication • Support IdP SAML Certificate Renewal and SP SAML Certificate update • Update OneUID Wiki and keep it up to date. • Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed) • Entra ID – SSO and MFA • Experience in migrating from PING Fed to Entra Application On-boarding Support • Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP’s Ping Engineering team On-going Development & Change Management • LDAP Gateway version upgrade & Conduct post upgrade monitoring • Perform configuration changes at Ping Federate end like o IdP Adapters, Selectors creations and updates o Update existing HTML/Messages templates o Create and Update Authentication Policy Tree and Fragments o Create and Update OAuth ATMs, OIDC Policies o Create and Update PingID Policies Audit & Compliance Support • Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information • Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.

The IAM Ping Engineer will monitor the health and performance of the OneUID SSO Platform, manage tickets, and facilitate support case resolutions. They will also support various services like MFA enrollment and SAML certificate updates, while preparing weekly reports on incident trends and analytics.

Candidates should have experience with Ping operations and Microsoft Entra ID, along with skills in ticket management and root cause analysis. Familiarity with SSO integration and audit support is also essential.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Ping Ops
• Microsoft Entra ID
• Ticket Management
• Root Cause Analysis
• Problem Management
• Analytical Reports
• LDAP Gateway
• Ping Identity Support
• MFA Enrollment
• SAML Certificate Renewal
• Configuration Changes
• Audit Support
• SSO Integration
• OAuth
• OIDC Policies
• PingID Policies

Expérience minimale

5+ ans