Salesforce Developer

Position: Salesforce Developer Location: Remote Contract Job Description: Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. Years of experience: 6-14 years only , ONLY FTE A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters Key Technical Skills  Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs.  Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns.  Certifications: Salesforce Platform Developer I / II, Service Cloud Consulta Core Responsibilities  Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics.  API & Middleware Utilization: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce.  Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud. Service Cloud Core Skills  Case Management: Customizing cases, entitlements, SLAs, and knowledge bases.  Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace.  Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components).  AI Tools: Integrating modern features like Einstein Bots or Agentforce conversational tools Integration Experience  API Development: Connecting external systems using REST and SOAP APIs.  Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS.  Real-Time Data: Using Platform Events and middleware to exchange live data securely. -- Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-565-0188 Ext: 144, Email: Prashant.bansal@raasinfotek.com Website: raasinfotek.com

Design and implement real-time, event-driven customer service workflows between Salesforce Service Cloud and Kafka clusters. Develop custom Apex triggers, Lightning Web Components, and Flows to manage data streaming and case management automation.

Requires 6-14 years of experience with expertise in Service Cloud configuration, Apex, and Kafka integration. Candidates should hold Salesforce Platform Developer I/II or Service Cloud Consultant certifications.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Service Cloud
• Apex
• Salesforce Flows
• Platform Events
• Change Data Capture
• REST/Streaming APIs
• Apache Kafka
• gRPC
• Pub/Sub API
• LWC
• Case Management
• Omni-Channel
• Einstein Bots
• Agentforce
• MuleSoft
• CTI

• Software
• Technology
• Consulting
• Data & Analytics
• Customer Service & Support

Expérience minimale

10+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte