Customer Service Representative- Part-Time

The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

The Customer Service Representative will provide exceptional service to customers and handle inquiries. They are also responsible for processing payments and assisting with various sale day activities.

Candidates must have previous in-person customer service experience and strong keyboarding skills for data entry. Proficiency with computers and the ability to maintain a positive attitude in high-pressure environments are required.

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Data entry
• Keyboarding
• Computer literacy
• Technology proficiency
• Communication
• Problem solving
• Teamwork
• Patience
• Adaptability

• Customer Service & Support
• Logistics
• Transportation
• Retail

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine