Dispatcher

Job Description RCM Transport Ltd is an oilfield fluid services company, based in Red Deer, Rocky, and Drumheller. Founded in 1994, RCM has since built a reputation for service, efficiency and above all, safety. Family owned and operated and looking for experienced team players! Location: Red Deer, AB (Gasoline Alley) Position: Dispatcher Description: This is an exciting, high-energy role and we are looking for candidates that can bring the enthusiasm, positivity, and the attention to detail required to be successful. Responsibilities will include, but are not limited to: Fielding customer calls and requests, and building strong positive relationships with customers, co-workers and contractors. Planning, coordinating, overseeing and invoicing jobs. Communicating job details to drivers/subcontractors and working with operations management to drive equipment utilization, maximizing efficiency and mitigating risks. Accurately and quickly sorting incoming paperwork, completing field invoices, as well as important data entry. Day-to-day monitoring of drivers log books/ELD system in accordance with Federal Commercial Drivers Hours of Service regulations. Day-to-day monitoring of driver paperwork and safety violations. Schedule: Full time, 10 days on, 4 days off. Alternating on-call schedule with one other Dispatcher. 24 hours availability required when on-call. Wage: Salary position, starting at $72,000 per year based on experience. Comprehensive benefits program, including Health Spending Account. We Provide: Relevant safety, hours of service and job specific training. PPE as required. Qualifications/Requirements: Must be able to effectively communicate in person and via phone, email and instant messenger with employees, customers, contractors and suppliers. Organizational skills and administrative skills are very important. Must demonstrate ability to learn and adapt to various software suites. Available to be on call 24hrs per day during scheduled on-call days. Available to work weekends and holidays as needed. Previous admin experience is highly valuable. Previous oilfield or dispatch experience an asset but not needed. Minimum Class 5 Licence Must live in Red Deer or Red Deer Area For more information about our company, visit us online at www.rcmtransport.ca.

The Dispatcher is responsible for coordinating jobs, managing customer requests, and overseeing driver schedules and invoicing. They must monitor driver log books and ELD systems to ensure compliance with Federal Commercial Drivers Hours of Service regulations.

Candidates must possess a minimum Class 5 License and reside in the Red Deer area. Previous administrative experience is highly valued, while oilfield or dispatch experience is considered an asset.

• Comprehensive benefits program • Health Spending Account

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Dispatching
• Customer Relationship Management
• Invoicing
• Logistics Planning
• Data Entry
• ELD Monitoring
• Hours Of Service Regulations
• Administrative Skills
• Communication
• Organization
• Energetic
• Organizational Skills
• Positivity
• Administrative Functions
• Planning
• Operations Management
• Sorting
• Subcontracting
• Enthusiasm
• Detail Oriented

• Transportation
• Logistics
• Energy
• Administrative
• Customer Service & Support
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine