Hunters Landing FOH Supervisor

Résumé du poste

The Front of House Supervisor acts as a floor leader to ensure an elevated guest experience while managing marketing programs and bar operations. They are responsible for coaching team members, maintaining service standards, and handling guest feedback in real time.

Détails du poste

XXX Landing is looking for a XXX to join our team! Our vision begins and ends with great food, great service and great experiences. Your lifestyle inspires our hospitality. With core values that are based around quality, community and commitment to excellence, The Landing Group is excited to showcase a truly fantastic product and experience. The ideal Front of House Supervisor has excellent communications skills and the ability to motivate and direct others. As a your primary focus will be to manage all marketing programs for the restaurant and to oversee bar operations to ensure profitability. What you will do in this role: Act as a floor leader during service, supporting the team and driving an elevated guest experience Greet and engage guests in a warm, professional manner, setting the tone for hospitality Support servers with order taking, table maintenance, and service flow during peak periods Ensure food and beverage orders are delivered accurately and in a timely manner Handle guest feedback and resolve minor concerns in real time, escalating when appropriate Assist with coordinating floor plans, seating flow, and pacing of service Support cash handling procedures and ensure accuracy with payments and closeouts Maintain cleanliness and organization of the dining room and service areas Collaborate closely with kitchen and bar teams to ensure smooth and consistent service Provide on-the-floor coaching and guidance to team members to uphold service standards Support training of new team members and reinforce brand standards and expectations What we are looking for from you: Previous experience in a restaurant environment; leadership or keyholder experience is an asset Strong hospitality mindset with a genuine focus on guest experience Ability to lead by example in a fast-paced, high-volume setting Confident communication skills and the ability to support and guide a team Strong problem-solving skills and composure under pressure Solid understanding of food and beverage service, including menu knowledge Organized and detail-oriented with the ability to manage multiple priorities Comfortable handling cash and supporting end-of-shift procedures A team-first attitude with a willingness to step in wherever needed Ability to manage multiple priorities and meet strict deadlines What’s in it for you: 20% employee discount dining card valid at participating Recipe brands Pay Range: $20 - $23 Flexible scheduling Competitive wages The chance to be part of a close-knit team that feels like family Growth and development opportunities within the restaurant Career advancement opportunities in a company that owns some of Canada’s most iconic brands. Interested in this fantastic opportunity? Please apply online today, we’d love to hear from you! Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

Ce que vous ferez

The Front of House Supervisor acts as a floor leader to ensure an elevated guest experience while managing marketing programs and bar operations. They are responsible for coaching team members, maintaining service standards, and handling guest feedback in real time.

Exigences

Candidates should have previous experience in a restaurant environment with a strong hospitality mindset and leadership capabilities. The role requires the ability to work in a fast-paced setting, manage multiple priorities, and maintain composure under pressure.

Avantages

• 20% Employee discount dining card • Flexible scheduling • Growth and development opportunities • Career advancement opportunities

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Sens de l’organisation · Souhaitée
• Leadership · Souhaitée
• Souci du détail · Souhaitée
• Manipulation d’argent · Souhaitée
• Coaching · Souhaitée
• Communication Skills · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Communication skills
• Hospitality
• Customer service
• Problem-solving
• Cash handling
• Team management
• Menu knowledge
• Floor management
• Coaching
• Conflict resolution
• Organization
• Attention to detail
• Time management
• Cash Handling
• Workplace Inclusivity
• Composure
• Professionalism
• Curiosity
• Service Standards
• Motivational Skills
• Cleanliness
• Communication
• Franchising
• Marketing
• Problem Solving
• Operations
• Restaurant Operation
• Confident Communicator
• Coordinating
• Detail Oriented

Domaines d’emploi

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Front of House Staff
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers