Shift Leader

SHIFT LEADER – RED ROBIN ROBSON, BC $19.00–$21.00/hr + $4–$5/hr in tips (avg $23–$26/hr) Leadership Role | Path to Management ---------------------------------------- READY TO STEP INTO LEADERSHIP AND RUN SHIFTS? Red Robin Robson is hiring Shift Leaders. This is a hands-on leadership role where you’ll support the team, keep operations running smoothly, and help drive a strong guest experience. If you lead by example, stay calm under pressure, and know how to keep a team moving, this is a strong next step. ---------------------------------------- PAY & PERKS * $19.00–$21.00/hour base pay * $4–$5/hour average tip-outs (total ~$23–$26/hr) * Flexible scheduling (days, evenings, weekends) * Discounted meals (employee + immediate family) * Health benefits (full-time) * Clear path to Assistant Manager ---------------------------------------- WHAT YOU’LL DO * Lead shifts and support day-to-day restaurant operations * Keep service, kitchen, and overall flow running smoothly * Coach and support team members during shifts * Handle guest concerns and problem-solve in real time * Maintain standards for food quality, service, and cleanliness ---------------------------------------- WHAT WE’RE LOOKING FOR * You lead by example and stay composed under pressure * You’re reliable, accountable, and take ownership of your shifts * You can coach others and communicate clearly * You understand restaurant operations (FOH or BOH experience) * Previous leadership experience is an asset ---------------------------------------- HYBRID ROLE OPPORTUNITY This role can be combined with serving or kitchen shifts for additional earning potential. A great fit for strong team members ready to step into leadership while continuing to maximize earnings. ---------------------------------------- GROWTH OPPORTUNITIES This role is a direct stepping stone to Assistant Manager. We promote from within. Over 40% of our managers started as team members. ---------------------------------------- JOB DETAILS * Full-time and part-time available * Day, evening, and weekend shifts * Location: Robson, BC ---------------------------------------- THE BOTTOM LINE This is a great fit if you want responsibility, growth, and a clear path forward. If you’re not comfortable leading a team or making decisions during busy shifts, this likely isn’t the right role. ---------------------------------------- Proud to be locally owned and operated. Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that franchised restaurant, and each franchisee is solely responsible for the application process associated with their job postings. Red Robin is an Equal Opportunity Employer.

The Shift Leader is responsible for overseeing daily restaurant operations, ensuring smooth service flow, and maintaining high standards for food quality and cleanliness. They also provide coaching and support to team members while resolving guest concerns in real time.

Candidates should have previous experience in restaurant operations and demonstrate strong leadership capabilities, including the ability to remain composed under pressure. Reliability, accountability, and the ability to communicate clearly are essential for this role.

• Flexible scheduling • Discounted meals • Health benefits

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Restaurant operations
• Team management
• Problem-solving
• Coaching
• Communication
• Customer service
• Conflict resolution
• Accountability
• Food quality control
• Food Quality Assurance And Control
• Composure
• Management
• Cleanliness
• Franchising
• Operations
• Restaurant Operation
• Chain Restaurants
• Calmness Under Pressure
• Customer Complaint Resolution

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Retail
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine