Hotel Ski Concierge & Porter - Winter (Seasonal)

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Ski Concierge & Porter at Fernie Alpine Resort. You smile and warmly greet our guests as their first point of contact at resort; nothing is too much trouble for you. You prioritize guest experience and teamwork. The ideal candidate will display professionalism, possess strong interpersonal and communication skills, and is able to work independently with a focus on accuracy and a commitment to providing exceptional guest experiences. Come join our team and enjoy perks such as discounts on lodging and lessons, endless ski/snowboard privileges, employee events, food and beverage discounts, and much much more! You Will book & check in spa guests, make cirque reservations, and issue shuttle tickets sell lift tickets, ski packages, and book repairs collect skis from racks and check them in to concierge assist guests with their luggage; including delivering luggage to their rooms, retrieving luggage upon check-out, and storing luggage as needed take guest ski/board equipment from front desk to concierge and vice-versa do thorough room checks once the housekeeping team has finished cleaning rooms and inform the front desk of their status know, understand, and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook be trained in, know, understand, and follow all safe work procedures included in the Safety Management Program complete other fair and reasonable tasks as requested by management to operate the hotels You Have Physically fit and able to perform somewhat demanding work Comfortable working at a desk for multiple hours at a time Experience working in hotels and hospitality is an asset (training provided) Ability to work well independently and as part of a team Strong commitment to safety and following procedures Conditions: Frequent standing, walking, bending, and use of hands and arms Some moderate lifting Compensation And Benefits Competitive wage: $19.00 p/hour as per collective agreement ($19.57 from Jan 1st 2027) Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation. Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program Join a fun and passionate team to share RCR mountain adventures with! Whether it’s the mountain culture, historic downtown Fernie, or just a love for skiing or boarding, Fernie Alpine Resort is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.

The role involves greeting guests, managing ski equipment logistics, and assisting with luggage delivery and storage. Additionally, the concierge handles bookings for spa services, reservations, and the sale of lift tickets and ski packages.

Candidates must be physically fit to perform demanding tasks and comfortable working at a desk for extended periods. Previous experience in hotels and hospitality is considered an asset, though training is provided.

• Free Season Pass • Discounts On Lodging • Discounts On Lessons • Employee Events • Food And Beverage Discounts • Reciprocal Resort Tickets • Discounted Friends And Family Tickets • Employee Awards Program

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest Experience
• Interpersonal Communication
• Hospitality Management
• Teamwork
• Time Management
• Physical Stamina
• Safety Compliance
• Customer Service

• Hospitality
• Customer Service & Support
• Sports & Recreation
• Logistics

Expérience minimale

0+ ans

Postuler avant le

21 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable