Outlet Sales Leader

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible. RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand. YOUR RESPONSIBILITIES - Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets - Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience - Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines - Build and maintain client outreach lists to foster relationships and drive repeat business - Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions - Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives - Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards OUR REQUIREMENTS - 2+ years of leadership experience in retail, preferably in home furnishings - Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement - Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications - Flexibility to work a dynamic schedule across all operational hours OUR PHYSICAL REQUIREMENTS - Lift and move items up to 50 lbs, using proper equipment and safety techniques - Maneuver throughout the sales floor and stockroom - Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

The Outlet Sales Leader is responsible for driving sales performance and ensuring an extraordinary customer experience. This includes setting goals, training team members, and maintaining brand standards.

Candidates should have at least 2 years of leadership experience in retail, preferably in home furnishings, and a proven track record of exceeding sales targets. Proficiency in relevant software and flexibility in scheduling are also required.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Sales
• Customer Engagement
• Team Training
• Strategic Execution
• Product Knowledge
• Inventory Management
• Visual Merchandising
• Client Outreach
• Cross-Functional Collaboration
• Operational Excellence
• Safety Compliance
• Microsoft Office
• Google Applications
• Mac Operating Systems
• iOS Devices

• Sales
• Retail
• Management & Leadership
• Customer Service & Support
• Creative & Media

Expérience minimale

2+ ans

Postuler avant le

13 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte