AR/Collections Specialist

We’re looking for an AR/Collections Specialist to manage B2B collections across both Canadian and U.S. customer accounts. This role plays a key part in ensuring timely payment, maintaining positive customer relationships, and supporting the overall AR function. You’ll also handle cash application and act as backup support for invoicing when needed. Key Responsibilities Manage B2B collections for customers in Canada and the U.S. Follow up on overdue accounts, resolve payment issues, and maintain strong client relationships. Perform cash application, including posting customer payments accurately and promptly. Support the invoicing process as required (back-up coverage). Investigate and resolve account discrepancies, short payments, and unapplied cash. Prepare aging reports and provide updates to management on collection status. Respond to customer inquiries in a timely, professional manner. Collaborate with internal teams (Sales, Customer Service, Finance) to resolve billing and payment issues. Qualifications Minimum of 3 years’ experience in B2B collections Accounts Receivable experience required Proficiency in Microsoft Office applications, including Excel, Outlook, and Word. Strong communication skills with the ability to handle follow-ups and resolve issues effectively. Exceptional attention to detail and problem-solving abilities. Previous experience with ERP systems is considered advantageous. Ability to work independently while maintaining a customer-focused approach.

Manage B2B collections for Canadian and U.S. accounts while performing cash application and posting payments. The role involves resolving account discrepancies, preparing aging reports, and supporting the invoicing process.

Requires a minimum of 3 years of experience in B2B collections and proficiency in Microsoft Office. Experience with ERP systems and strong communication skills are highly valued.

• Résolution de problèmesSouhaitée
• Microsoft ExcelSouhaitée
• Microsoft WordSouhaitée
• Microsoft OutlookSouhaitée
• Communication bilingueSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• B2B Collections
• Accounts Receivable
• Cash Application
• Aging Reports
• Account Reconciliation
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• ERP Systems
• Problem Solving
• Customer Relationship Management
• Bilingual Communication

• Finance & Accounting
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate

Mode de candidature

La candidature directe est offerte